Colorado Metro

AI receptionist captures new patient data on first call in Aurora, syncs demographics to EMR automatically

Aurora practices can capture new patient names, dates of birth, contact info, and medical history on the phone call, then hand staff a structured summary ready to file.

How it pays back

Appointment booked and intake done in one call

New patients don't hang up, fill out a form, and call back. They're scheduled and registered in the time it takes to say hello.

Demographic data syncs to your EMR; medical history returned as a summary

Name, DOB, phone, and address write to the EMR automatically. Chief complaint, allergies, medications, and prior history are captured as a structured summary your staff reviews and files—no re-entry needed.

Front desk workload drops on day one

Your team stops asking for insurance cards and medical history. The AI already has it. They focus on check-in and clinical prep.

Demographics auto-synced to EMR

No duplicate data entry

Medical history captured as pasteable summary

Staff review and file in seconds

Appointment confirmed on first call

New patient registered before they hang up

Named EMR integrations

eClinicalWorks, Athena, AdvancedMD, Epic, Elation, Cerbo, Hint, Tebra, ModMed, and more

Frequently asked questions

Does the AI write medical history directly to the patient's chart?

No. The AI captures chief complaint, allergies, medications, and prior history as a structured summary text. Your clinician reviews it for accuracy and files it into the formal record—you keep clinical authority.

What if the new patient says something complicated on the call?

The AI captures the details in plain language. If it's unclear, your staff member can call the patient back or ask them to clarify at check-in. The summary flags any gaps or inconsistencies for your team to address.

How does this work with my Aurora practice's insurance verification?

Insurance information is captured on the call and included in the summary for staff review. Your team verifies coverage as you normally do—the summary keeps all captured data organized for your workflow.

Can new patients do their intake on the phone, or do they still need to complete forms?

Phone intake is primary. If you want to supplement with a printed form or online portal, the AI summary is available for your team so patients don't duplicate information.

Related reading

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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