Cerbo EHR · Clinical
IV Therapy & BHRT AI Receptionist for Cerbo
Procedure scheduling, prep delivery, contraindication screening, and supply hand-offs for IV and BHRT Cerbo practices.
Section 1
IV and BHRT practices are procedure-heavy scheduling environments
IV infusion clinics and BHRT practices run a scheduling operation that combines clinical pre-screening, procedure-specific prep, supply coordination, and provider matching — for every single booking call.
AI handles the scheduling layer: capturing the right information, delivering the right prep instructions, and creating a structured Cerbo task so the coordinator and provider have everything they need before the appointment.
Section 2
Procedure-specific intake scripts
Each procedure type in your Cerbo appointment menu has a corresponding AI intake script. The script captures what's clinically relevant for that procedure without asking unnecessary questions.
- IV infusions: protocol type (hydration, NAD+, Myers cocktail, custom), frequency, prior reaction history, G6PD status for high-dose Vitamin C
- BHRT: prior hormone therapy, current lab results, symptoms, provider preference
- Peptide therapy: protocol name, frequency, injection training status
- Aesthetics (if offered): treatment area, prior treatments, skin type, budget range
Section 3
Supply coordinator hand-off
For custom compound orders or specialty supplies, AI creates a Cerbo coordinator task flagged with the procedure type, patient name, appointment date, and supply requirements. This gives coordinators the lead time they need to source non-standard items.
For IV practices with a recurring patient panel, AI can capture recurring protocol preferences so the supply order is predictable week over week.
Ready to implement this for your Cerbo practice?
Book a demo and we'll walk through your specific Cerbo workflow — scheduling rules, Chart Parts templates, and after-hours coverage — and show you exactly how MedReception AI handles it.