Appointment Booking
When a new patient calls, the AI receptionist gathers intake information and books the appointment. Confirmed details—name, date of birth, phone, appointment time—sync directly to your EMR. Your staff review the medical history summary and file it into the chart.
Demographics, appointment, and contact information write to the EMR directly. Staff no longer hand-type new patient records.
New patient appears in your system the moment the call ends. Clinician can pull up appointment and demographic context before the visit.
Custom-built per client for named EMR systems. Switch EMRs and keep your AI—your configuration is portable.
Patients are booked and in the system before arrival. No delays due to missing new patient setup.
New patient record created on the call
Appointment, demographics, and verified phone number written directly to EMR
Named EMR integrations
athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
Medical history and allergy summary for staff review
Captured during call, structured for accuracy check before staff file into chart
Insurance information handled by your billing team
Captured on call and returned in summary; staff manage verification per your workflow
No. Medical history, allergies, and clinical details are captured during the call and returned as a structured summary. Your staff review and file this information into the chart, ensuring a clinician verifies it before it becomes part of the permanent record.
We have named integrations with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Check with our team during setup if your system is on the list or if we can support it via structured export.
Yes. The AI checks your EMR for existing patients before creating a new record, reducing duplicate accounts. If a patient is already in the system, the call is routed to reschedule or update their appointment.
No. EMR integration is encrypted and role-based. Call storage, data transmission, and access controls meet HIPAA standards. Your compliance team can review audit trails and access logs anytime.
Staff can update the new patient record in your EMR or via the patient portal. The AI intake is a starting point; your team retains full control over chart content and updates.
Related Topic
EMR and EHR integrations
Named integrations with direct write-back for appointments, demographics, and new patient records.
Related Topic
Patient intake
End-to-end intake and booking workflows tailored to your specialty.
EMR-Specific
AI receptionist for AdvancedMD
New patient intake and appointment sync configured for AdvancedMD workflows.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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