ModMed Specialties

Specialty-specific AI intake for ModMed Ortho, Pain, and Podiatry practices—no paper forms, real-time data capture

ModMed Ortho, Pain, and Podiatry users can replace paper intake forms with AI-driven phone intake that captures specialty-specific data (injury type, pain location, surgical history) and returns structured summaries for staff review and filing.

Orthopedic intake captures mechanism of injury, affected joint, prior surgeries, and imaging
Pain management intake captures pain location, duration, prior treatments, and medication history (summary only)
Podiatry intake captures foot/ankle complaint, footwear habits, and gait concerns
All specialty data captured on inbound call and returned as structured summary for staff filing
New patient demographics and appointment details sync to ModMed in real time
Staff review summaries and file into chart; no double-entry, no paper filing

How it pays back

Specialty Intake on the Phone, Not in the Waiting Room

Patients answer intake questions during their booking call, not on paper in the waiting room. Orthopedic patients describe their injury mechanism and prior surgeries. Pain patients detail their pain location and prior treatments. Podiatry patients explain their foot complaint. The AI captures it all in real time and returns it as a structured summary ready for the chart.

No More Illegible or Incomplete Paper Intake Forms

Paper forms get lost, sit in piles, and are hard to read. Phone intake is recorded and transcribed. Every patient detail is captured clearly, structured by specialty, and returned as a summary for staff review. Staff no longer squint at handwriting or ask patients to clarify what they wrote.

Shorter Wait Times Because Intake Happens Before Arrival

When the patient arrives for their appointment, their intake is already done. The provider pulls up the chart and sees the structured summary from the intake call. No patient sits in the waiting room with a clipboard. Appointments start on time.

Consistent, Complete Intake Data Across All Patients

The AI asks the same questions in the same order every time. Orthopedic patients always report injury mechanism, affected joint, and imaging. Pain patients always report pain location, duration, and prior treatments. Podiatry patients always report foot complaint and gait concerns. Your data is standardized and complete.

Specialty-specific intake captured on call

Orthopedic injury, pain location, or podiatry concern—all documented

Structured summaries returned to ModMed

Staff review and file; no double-entry, no paper forms

New patient details synced instantly

Demographics and appointment details in ModMed before patient arrives

Patients avoid waiting room intake

Intake happens on the booking call; appointments start on time

Frequently asked questions

What happens to medication and allergy information captured during the AI intake call?

The AI captures medication and allergy history as part of the call summary. That summary is returned to your staff as a structured document for review. Staff read it, confirm it in the patient's presence or via callback, and then file it into the ModMed chart. The system does not auto-populate medications or allergies into the chart—your staff control what gets filed.

Does the AI ask different questions for ModMed Ortho vs. ModMed Pain vs. ModMed Podiatry?

Yes. The AI is configured per specialty. Orthopedic intake focuses on injury mechanism, joint affected, and prior surgeries. Pain intake focuses on pain location, duration, and prior treatments. Podiatry intake focuses on foot/ankle complaint and gait. Your specialty determines the intake questionnaire.

Can patients complete intake on the phone if they speak English as a second language?

Yes. The AI supports multilingual phone intake. Patients can complete intake in Spanish, Mandarin, or other languages. The summary is then available for your staff to review and file.

How do providers see the intake summary in ModMed?

The structured intake summary is delivered to your staff as a secure note. They review it in the intake portal, confirm it with the patient if needed, and then file it into the ModMed chart as a structured note or summary document. Providers pull the chart and see the completed intake before the appointment begins.

What if a patient doesn't answer their phone during the intake call?

If a patient declines to do phone intake, they can complete intake in the waiting room on paper or in the ModMed patient portal. The AI prioritizes live phone intake because it's faster and more complete, but alternative methods are always available.