ModMed Integration
ModMed practices book appointments through the AI receptionist and see confirmed slots immediately in their practice management system without manual entry.
Every booking made through the AI receptionist flows to ModMed instantly, eliminating the lag and manual transcription that creates overbooking, missed slots, and staff confusion.
Contact details captured on the call are written to ModMed as a new patient record—name, date of birth, phone—so your front desk starts with a complete entry, not a blank chart.
ModMed becomes the single source of availability. The AI reads your schedule in real time, learns your rules, and books only into open slots. Staff stop fielding "did that go through?" calls.
Instant ModMed sync
Bookings confirmed in ModMed within seconds of call completion
New patient creation
Demographics written to ModMed—name, DOB, phone number
HIPAA-aware by design
All ModMed data integration encrypted and BAA-compliant
Multi-location support
Handles ModMed multi-site practices and location-specific availability
Yes. The AI connects to your ModMed instance, pulls your live schedule including provider blocks, lunch hours, and location-specific open slots, and offers callers only available times.
Appointment bookings, new patient creation, and patient demographics (name, date of birth, phone number) are written directly to ModMed. Other captured details—insurance, medical history, questionnaire responses—are returned as a structured summary for your staff to review and file.
Yes. The system supports practices with multiple ModMed locations, respects location-specific hours, and routes callers to the correct facility and provider.
No. The AI learns your ModMed schedule, provider names, location rules, and appointment types automatically upon integration. Your staff configure call routing and intake rules once in the MedReception dashboard.
Cancellations are recorded in ModMed when the patient calls to cancel, or staff can remove the booking from ModMed's calendar and the AI-captured cancellation feeds back into available slots for future callers.
Core Integration
AI receptionist for ModMed
Complete overview of ModMed + AI receptionist workflow and capabilities.
Technical
EMR and EHR integrations
Full list of supported integrations including ModMed write-back fields and sync logic.
Next step
What it connects to
The systems the receptionist connects to.
Related
ModMed Appointment Booking with AI Receptionist
AI receptionist answers calls, captures patient details, and writes new appointments and patient demographics directly to your ModMed practice…
Related
ModMed appointment booking sync with AI receptionist
MedReception's AI receptionist integrates with ModMed to capture and book new patient and existing patient appointments directly into your schedule…
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
