EMR Integration
MedReception AI integrates directly with ModMed to capture inbound calls, book appointments, and create new patient records without manual re-entry.
Appointment details and patient demographics (name, DOB, phone) flow directly into ModMed. Clinical intake is captured as a structured summary for your team to review and file—your team confirms and files, never types twice.
Booked slots appear in ModMed in real-time, preventing double-bookings and keeping your provider schedule accurate.
AI collects patient history, insurance, reason for visit, and medications as a structured summary—staff reviews and pastes into the chart.
Inbound callers reach a capable AI receptionist, not voicemail. Appointments are secured and patients feel heard.
Appointment booked during call
No callback needed; caller leaves with confirmed slot
Patient record pre-populated
Name, DOB, phone synced to ModMed; structured intake ready for staff review and chart filing
ModMed native integration
Direct API connection; no middleware or manual sync required
HIPAA-compliant by design
All calls and patient data encrypted end-to-end
No. Insurance details are captured on the call and returned as a structured summary for your staff to review and file. Insurance information does not auto-write to the EMR; your team controls what gets filed.
Appointment booking, new patient creation, and patient demographics (name, date of birth, phone number) sync directly to ModMed. Clinical notes, chief complaint, and medical history are returned as a structured intake summary for staff to review and add to the chart.
Yes. MedReception AI learns your ModMed configuration—appointment types, provider schedules, required intake fields, and routing rules—and respects all constraints when booking calls.
MedReception AI continues to answer calls and capture appointment details. Once ModMed is back online, pending bookings are synced automatically.
Yes. After-hours calls are answered, triage-screened, and routed to on-call staff or queued with full context. Appointments are held pending on-call review.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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