Integration
Migraine clinics using eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, or ModMed can integrate AI-answered calls with their patient workflows. Appointments and new patient demographics write to your EMR; intake summaries are returned as structured text for your staff to review and file.
When the AI books an appointment, it writes directly to your EMR. Your schedule is live, conflicts are prevented, and your staff sees confirmed bookings without re-entry. Double-bookings and lost appointments disappear.
The moment a new patient calls, their name, date of birth, phone, and email are captured and written to your EMR. Your staff doesn't spend time on data entry; they spend time reviewing the intake summary and preparing for the visit.
Migraine history, medications, and triggers are captured and returned as a structured summary that your staff can review and paste directly into the patient chart. No re-typing, no lost information, no duplicate work. Clinical data is ready for the provider before the patient arrives.
The AI looks up existing patients during calls, retrieves their provider and appointment history. Calls are routed to the right provider or department based on EMR data, not guesswork. Clinical handoff is instant and context-rich.
Appointments write to your EMR in real time
Schedule always current; no manual entry, no conflicts
New patient records created with demographics
Name, DOB, phone, email write directly to EMR
Intake summaries returned as structured text
Ready for staff review and filing to the chart
9 named EMR platforms integrated
eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
We integrate with: eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Integration timelines vary: athenahealth and eClinicalWorks typically 1–3 weeks; others 3–6 weeks. Contact our team to discuss your EMR.
Appointment bookings, new patient creation, and patient demographics (name, date of birth, phone number, email) write directly to your EMR. Clinical intake summaries (symptoms, medication list, triggers) are captured and returned as structured text for your staff to review and file to the chart. Insurance details and ID information are captured during the call but reviewed and entered by your staff as part of check-in.
The AI can retrieve existing patient information from your EMR during the call to route efficiently. Write-back is limited to appointments and demographics (name, DOB, phone, email). Clinical updates (new symptoms, medication changes, test results) are captured as a summary for your staff to review and file. This ensures your provider maintains control over the medical record.
Integration timing depends on your EMR platform. athenahealth and eClinicalWorks typically 1–3 weeks; other platforms 3–6 weeks from initial configuration. We work with your IT team to ensure API credentials, data mapping, and security protocols are in place.
Yes. All EMR integrations comply with HIPAA (US), PIPEDA/PHIPA (Canada), and Privacy Act/APP (Australia). Patient data is transmitted using secure APIs, encrypted in transit, and stored securely. The AI system is designed to meet medical-grade security and compliance standards.
The AI can still answer calls and capture intake information. If your EMR is temporarily unavailable, the AI stores call data locally and syncs it once the EMR is back online. Your clinic doesn't lose calls or patient information due to EMR downtime.
Integration
EMR and EHR integrations
See the full list of supported EMR platforms, what data writes to your system, and how to set up integration.
EMR-Specific
AI receptionist for eClinicalWorks
Detailed integration guide for eClinicalWorks clinics, including appointment sync and new patient workflows.
EMR-Specific
AI receptionist for athenahealth
Integration details for athenahealth practices, including real-time schedule updates and patient record creation.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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