Integration

AI reception that books appointments and captures new patients; intake summaries ready for clinical review and filing

Migraine clinics using eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, or Nextech can integrate AI-answered calls with their patient workflows. Appointments and new patient demographics write to your EMR; intake summaries are returned as structured text for your staff to review and file.

Appointment bookings write to your EMR schedule in real time
New patients are created in your EMR with name, DOB, phone, and email
Intake summaries (symptoms, medications, triggers) are returned as structured text for staff review and filing
Check existing patient records during calls to route efficiently
Prior authorizations, refills, and clinical questions route based on EMR data
Named EMR integrations: eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, Nextech

How it pays back

No manual appointment entry; schedule is always current

When the AI books an appointment, it writes directly to your EMR. Your schedule is live, conflicts are prevented, and your staff sees confirmed bookings without re-entry. Double-bookings and lost appointments disappear.

New patient records created instantly

The moment a new patient calls, their name, date of birth, phone, and email are captured and written to your EMR. Your staff doesn't spend time on data entry; they spend time reviewing the intake summary and preparing for the visit.

Intake data returned as a structured summary for filing

Migraine history, medications, and triggers are captured and returned as a structured summary that your staff can review and paste directly into the patient chart. No re-typing, no lost information, no duplicate work. Clinical data is ready for the provider before the patient arrives.

Faster routing based on EMR data

The AI looks up existing patients during calls, retrieves their provider and appointment history. Calls are routed to the right provider or department based on EMR data, not guesswork. Clinical handoff is instant and context-rich.

Appointments write to your EMR in real time

Schedule always current; no manual entry, no conflicts

New patient records created with demographics

Name, DOB, phone, email write directly to EMR

Intake summaries returned as structured text

Ready for staff review and filing to the chart

Direct EMR integrations

eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, Nextech

Frequently asked questions

Which EMR systems does this work with?

We integrate with: eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. Each integration is usually ready in 1 to 3 days. Contact our team to discuss your EMR.

What data actually writes to the EMR?

Appointment bookings, new patient creation, and patient demographics (name, date of birth, phone number, email) write directly to your EMR. Clinical intake summaries (symptoms, medication list, triggers) are captured and returned as structured text for your staff to review and file to the chart. Insurance details and ID information are captured during the call but reviewed and entered by your staff as part of check-in.

Can the AI update existing patient records with new information?

The AI can retrieve existing patient information from your EMR during the call to route efficiently. Write-back is limited to appointments and demographics (name, DOB, phone, email). Clinical updates (new symptoms, medication changes, test results) are captured as a summary for your staff to review and file. This ensures your provider maintains control over the medical record.

How long does EMR integration take to set up?

Integration is usually ready in 1 to 3 days on any platform we support. Most practices launch about a week after signup, since registering your number for patient texting takes about 5 business days. We work with your IT team to ensure API credentials, data mapping, and security protocols are in place.

Is EMR data secure during the call?

Yes. All EMR integrations comply with HIPAA (US), PIPEDA/PHIPA (Canada), and Privacy Act/APP (Australia). Patient data is transmitted using secure APIs, encrypted in transit, and stored securely. The AI system is designed to meet medical-grade security and compliance standards.

What if my EMR is down during a call?

The AI can still answer calls and capture intake information. If your EMR is temporarily unavailable, the AI stores call data locally and syncs it once the EMR is back online. Your clinic doesn't lose calls or patient information due to EMR downtime.