Workflow
Migraine clinics lose patients to voicemail. AI reception answers calls instantly, captures full intake on the first contact, and either books the appointment immediately or escalates urgent cases.
Every call is answered. Your staff never find a backlog of voicemails from patients who have already scheduled with a competitor or gone to urgent care.
Patient says, 'I need an appointment,' and hangs up with a date and time confirmed. No follow-up call tag, no back-and-forth—appointment is in your calendar and in their phone.
No separate intake form, no paperwork at arrival. History, triggers, and medications are captured during the same call and prepared as a structured summary for your provider's review.
A migraine patient reporting status migrainosus is escalated immediately; a routine refill is logged for business hours. AI does the triage—your clinical staff handles only what needs clinical judgment.
Every call answered
Every patient call received and logged; no missed calls, no voicemail gaps
Real-time appointment booking
Patients hang up with a confirmed date, time, and appointment location
Intake captured on first call
Migraine history, medications, and triggers ready before the appointment
Urgent escalation in seconds
Red flag symptoms routed immediately to clinical staff or on-call provider
The AI asks if they'd like to speak with staff. If yes, the call is transferred to a team member if available, or the patient is offered a callback within a specified time. Most calls are completed by AI without a transfer request.
The AI integrates with your EMR or practice management system and sees your real-time calendar. It only offers slots that are actually open and haven't been double-booked.
The patient is offered a waitlist spot, and the AI confirms a callback within 24 hours if a cancellation opens up. Alternatively, the patient can be directed to an urgent care referral if symptoms warrant immediate attention.
Yes. After booking, the patient receives a text confirmation with the date, time, provider name (if applicable), and any pre-visit instructions. They can confirm or cancel via text.
Yes. If a patient calls to reschedule an existing appointment, the AI can look up the original booking, offer new options, and update the calendar in real time. Cancellations are logged and the slot can be offered to waitlist patients.
Alternative Workflow
Replacing voicemail with an AI receptionist
How AI eliminates voicemail and ensures every patient call is answered and logged.
Core Workflow
Automated patient scheduling
Real-time appointment booking, waitlist management, and calendar integration.
Next step
Configured per specialty
What changes between specialties.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
