Retention

Confirm migraine clinic appointments 24 hours out via text and voice — catch cancellations early, fill slots with waitlist patients

Migraine appointments are frequently missed or cancelled last-minute, leaving open slots. AI sends automated confirmations 24 hours before the visit; patients reply or the AI captures cancellations immediately. Your staff backfills slots from the waitlist instead of losing chair time.

How it pays back

Migraine appointment slots stay full

Cancellations are caught 24 hours early, not 5 minutes before. Waitlist patients get called immediately and fill the slot.

Staff don't spend time on reminder calls

Automated confirmation replaces manual reminder calling; staff time redirected to clinical care and warm waitlist follow-up.

Patients feel respected

Text + voice option respects patient preference; no surprise call from a number they don't recognize.

Waitlist has real urgency

Open slots are backfilled within hours, not left empty. Patients on the waitlist know they'll get called and are more likely to say yes.

Cancellations captured in real time

Patient response flagged for staff review; slot instantly available for backfill

Waitlist auto-contacted on cancellations

Open migraine appointment slots offered to waiting patients via SMS or call

Compliance-ready by design

All confirmations logged; patient preferences recorded and honored

Frequently asked questions

Can patients reschedule through the confirmation message?

Yes. Patients can text back to confirm, cancel, or ask to reschedule. The AI captures the request and notifies your staff to update the calendar and send a new confirmation for the new time.

What if a patient ignores the confirmation text?

The AI can send a voice call option 12 hours before the appointment. If no response by 2 hours before, the slot is flagged as a likely no-show and your waitlist team is alerted.

Does the confirmation mention the migraine-specific exam or tests?

Yes. You can customize the confirmation message to remind patients of any prep (e.g., 'Please bring a list of triggers and current medications').

How does waitlist backfill work?

When a migraine appointment is cancelled, your staff is notified. The AI immediately calls or texts the first patient on the waitlist. If they accept, the AI books the appointment and confirms the new time.

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