After-Hours Care
Migraine clinics often receive after-hours calls from patients in acute distress. AI reception answers every call, gathers severity and medication details, and escalates urgent cases to your on-call provider while logging all data for next-business-day follow-up.
AI pre-screens after-hours calls and escalates only true emergencies to your provider, reducing interruption from routine requests.
Status migraine, first-ever severe migraine, or suspected meningismus is immediately escalated rather than queued for morning.
AI can offer basic after-hours support for patients with known migraine who need reassurance, freeing provider time for true emergencies.
Every after-hours call is logged with patient intent, severity, and actions taken, so morning staff have full context.
Emergency migraine cases escalated immediately
Status migraine and red-flag symptoms reach your provider, not voicemail
Overnight intake logged for day review
All call details, severity, and patient actions documented for morning continuity
On-call provider alerts configured
Urgent escalation triggers follow your clinical protocol and contact rules
Calls mentioning status migraine (attack lasting >72 hours), sudden worst headache of life, new neurological symptoms, loss of consciousness, or failed home treatment are escalated immediately. Your practice defines the full protocol.
The AI can suggest ER evaluation if the patient reports red-flag symptoms (sudden thunderclap onset, altered mental status, high fever with severe headache). Your protocol guides this routing.
Your on-call provider receives an alert via phone call, SMS, or in-app notification, depending on your escalation rules. You control the contact method and response time expectation.
Yes. For stable patients with known migraine, the AI can offer reassurance and suggest comfort measures (rest, hydration, dark environment) while logging all interactions for your records.
All after-hours calls are logged with patient intake summary, severity, and actions taken. Morning staff see a queue of overnight escalations and follow-ups with full context.
Core Service
After-hours call handling
24/7 AI answering ensures no urgent migraine call goes unanswered overnight.
Workflow
Call routing and triage
Urgent migraine cases routed to on-call provider; routine cases logged for day scheduling.
Product
Meet Katie, the AI receptionist
Learn how Katie handles after-hours and urgent calls with clinical awareness.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
