Chiropractic
Chiropractic practices in Mesa field high call volume during adjustment hours and after-hours. Hiring a receptionist means salary, benefits, training, and turnover. MedReception AI answers instantly, captures intake, books appointments into your EMR, and handles nights and weekends automatically. Your team stays focused on patient care.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Your front desk is busy with check-ins and adjustments. Calls roll to voicemail or ring unanswered. MedReception AI picks up every call, qualifies the patient, and books the appointment. New patients never reach a dead end.
Ask about mechanism of injury, pain location, prior treatment, and insurance during the call. The AI captures responses as a structured summary, ready for your staff to review and paste into the chart or hand to the provider before the adjustment.
Patients call with questions or to book evening and weekend appointments. Your team sees the booking request and voicemail summary the next morning. No on-call rotation, no callbacks, no overtime.
MedReception AI is configured per client, your greeting, your intake questions, your escalation rules, your EMR. After launch, our team handles edits and optimization for life at no extra cost. You own the setup; we keep it tuned.
Every call answered
No voicemail dead ends, no hold queues, no missed new patients
Instant appointment booking
Patients confirm a time on the call; booking flows to your EMR and confirmation texts go out automatically
Urgent calls escalated
Pain, acute injury, or post-accident calls route to your team by rules you define
Structured intake summaries
Chief complaint, injury history, allergies, and insurance captured and ready for staff review before the visit
Yes. MedReception AI integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, and Accuro. Appointments, new patient records, and demographics sync automatically. If your EMR is not on this list, custom integration is available, book a demo and we will scope yours.
Yes. The AI asks about mechanism of injury, pain location, prior chiropractic treatment, imaging, and insurance during the call. Responses are captured as a structured summary your staff reviews and files. The AI does not make clinical decisions, it routes urgent cases to your team by rules you set.
The AI answers every call, captures intake, and books appointments into your EMR. Your team sees the booking request and voicemail summary the next business day. Urgent calls can be escalated to a staff member or on-call provider by rules you configure.
Launch takes about one week from signup. The EMR connection and practice phone number are ready in 1 to 3 days. Registering the number for patient texting takes about 5 business days. Our team handles all configuration and testing.
MedReception AI is EMR-independent and portable. Your intake workflows, greeting, escalation rules, and patient data stay with you. We build the new EMR connection and your AI keeps running without interruption.
Operations
Front desk workload
Where front-desk time actually goes.
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