Med Spa
Med spa practices in Riverside field heavy call volume during peak hours and evenings. Missed calls become lost revenue. MedReception's AI receptionist answers every inbound call instantly, captures treatment interests and client details, and books confirmed appointments into your schedule, so no inquiry goes unanswered and no booking opportunity disappears into voicemail.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Front desks field heavy call volume. Each missed call is a prospective client who calls a competitor instead. MedReception answers in seconds, qualifies the caller, and books them into your next available slot. No voicemail tag, no callback delay, no lost lead.
Katie captures the caller's name, phone, date of birth, and treatment interest, then books the appointment into your schedule. New patient records are created automatically. Your team receives a clean, structured summary ready to review and file. No manual data entry, no transcription errors.
MedReception is custom-built per client, not plug-and-play. Your AI receptionist learns your treatment menu, clinician availability, location routing, and intake questions. We handle all setup and edits for free, for life. If your schedule or services change, your AI adapts without extra cost or downtime.
Client health information and booking details are protected. MedReception is HIPAA compliant, verified by Compliancy Group, and signs a BAA. Calls are handled securely inside our infrastructure.
Every call answered
No voicemail, no missed bookings, no lost clients
Appointment booked on the call
Caller confirms date and time; AI writes it to your schedule
New patient record created automatically
Name, DOB, phone, and treatment interest ready for your team
Bilingual intake, 24/7
Spanish and English, day and night, no staffing cost
Katie offers the next available slot with that clinician or a similar treatment provider. If the schedule is completely full, she captures the caller's name, phone, and preferred date range, and your team follows up with available times or a waitlist option. The structured summary goes to your staff so they can call back with alternatives.
No. Katie qualifies the caller by treatment type and availability, then routes complex questions to your team. She does not provide medical or clinical guidance. Your clinicians and estheticians make all clinical recommendations and answer detailed treatment questions.
MedReception integrates with named EMRs including Elation, SimplePractice, and Tebra. If your software is not on that list, Katie still answers every call, captures intake, and sends booking requests to your staff. Custom integration available: want MedReception integrated with your platform? We build custom EHR integrations; book a demo and we will scope yours.
Launch takes about one week from signup. Your phone number and EHR connection are ready in 1 to 3 days. Registering the number for client texting takes about 5 business days. Your team will have a dedicated onboarding specialist to configure your intake questions, treatment menu, and clinician schedules.
You get free, lifetime edits and optimization. Contact your MedReception team, and we update your AI receptionist at no extra cost. No setup fees, no change orders, no delays. Your AI adapts to your business.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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