Med Spa Phone Booking
Med spas in Aurora field calls about treatments, consultations, rescheduling, and follow-ups during business hours and after. MedReception answers every inbound call, qualifies the inquiry, books straightforward appointments into your schedule, and routes medical questions or complex requests to your staff with full context. No voicemail. No missed bookings.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Front desks field heavy call volume, especially evenings and weekends. Calls that go unanswered become lost revenue. MedReception answers every inbound call and completes routine bookings on the spot, so your Aurora practice captures every appointment opportunity.
Routine inquiries and bookings are handled by AI. Your team fields only calls that need clinical judgment, policy decisions, or personal attention: medical concerns, package questions, or existing client follow-ups. Less interruption, higher-value conversations.
MedReception is custom-built per client, not plug-and-play. You define which calls route to which staff member, which treatments can be booked by AI, and which inquiries escalate immediately. Your Aurora practice controls the routing rules; the AI follows them.
When a call routes to staff, they see caller name, phone number, the reason for the call, and a summary of what the AI discussed. No cold handoff. Your team picks up informed and ready to help.
Every call answered
No voicemail, no busy signal. Instant pickup, day or night
Routine bookings completed by AI
Treatment appointments, consultations, and rescheduling handled without staff intervention
Complex calls routed with context
Medical questions, complications, and policy issues escalate to your team with full call summary
Named EMR integrations
Books directly into athenahealth, eClinicalWorks, Elation, Tebra, ModMed, SimplePractice, and others
MedReception integrates directly with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. Appointments booked by AI flow into your system instantly. If your Aurora practice uses a different platform, custom integration is available; book a demo and we will scope yours.
Yes. You define which treatments or inquiry types the AI can book independently, and which require staff approval or escalation. You also choose which calls route to which team member based on service type, urgency, or client status. MedReception is custom-built per client, so your Aurora practice controls the entire workflow.
Medical questions, complications, or concerns route immediately to your staff with the caller's name, number, and a summary of what was discussed. The AI does not provide medical advice; it identifies the need and escalates. Your clinicians make all clinical decisions.
No. MedReception launches in about one week from signup. Our team configures your practice's routing rules, integrates your scheduling system, and registers your phone number. You do not build or train anything. After launch, you get free lifetime edits and optimization whenever your workflows change.
Yes. MedReception is HIPAA compliant (verified by Compliancy Group, with BAA included) and meets regulatory requirements for US practices. All calls and patient data stay inside the MedReception platform. Your Aurora med spa is protected.
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How calls get routed
Getting each caller to the right place first time.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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