Medspa
Aesthetic clients research at night and call while they are still deciding between providers. This is about that call: answering it, answering the price question, and getting the appointment on the book before the comparison continues.
Medspa clients research and call outside business hours, and usually not only you. A call answered and booked is a comparison that stopped at your practice; by morning your team sees new confirmed appointments ready to prep.
Voicemail captures names, not action. A live conversation books the appointment, sends the confirmation, and captures preferences, so the caller hangs up confirmed and valued rather than waiting to hear back.
Service packages, pricing, and financing options can be given on the call. A caller comparing providers on price gets the answer from you instead of from the next number on their list.
Evening and weekend coverage no longer requires hiring night staff or paying overtime. Routine bookings are handled outright, and only urgent escalations reach your on-call contact.
After-Hours Calls Answered
Every evening, weekend, holiday call captured—no missed leads
Direct Appointment Booking
AI books confirmed slots into your calendar in real time
New Client Profile Capture
Service interests, skin type, and contact preferences recorded for staff
Instant Confirmation Sent
SMS or email confirmation to caller same night they book
You set the schedule. Most medspas use 5 PM to 9 AM plus all-day weekend and holiday coverage, and some opt for 24/7. You control when calls go to AI versus your team.
The AI provides service packages, pricing, and financing options. If the caller has detailed questions beyond that scope, the call is flagged for callback, or you can enable after-hours escalation to a provider.
No. AI only books available slots in your calendar, and it checks real-time availability before confirming the appointment, so there are no double-bookings or schedule conflicts.
The AI provides your cancellation and reschedule process and can update the appointment in your system if policy allows, or flag it for your team to confirm in the morning.
Appointment time and the new client's name, phone, and date of birth sync to your EMR and calendar. Service interests and preferences are captured as structured intake notes for your team to review and file when the client arrives.
You receive a daily report or real-time notification dashboard showing all after-hours calls, bookings, and any escalations — including the calls that ended without a booking. Nothing gets lost between night and morning.
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