Strategy
AI receptionist handles inbound volume, captures intake, and books appointments into Kareo. Your front desk focuses on complexity and patient care while call volume scales.
Your front desk no longer has to choose between answering calls and scheduling appointments. The AI receptionist handles call volume; your team responds to escalations and complex cases. Productivity scales without hiring.
Missed calls disappear. Voicemail pile-ups go away. Routine inquiries are handled by AI; new patient bookings flow into Kareo; urgent calls reach the right person. No call is lost, and your team works through a structured queue.
New callers reach the AI receptionist, provide intake, book a first appointment, and create a Kareo record in one call. Your conversion rate improves because you answer when they call—not days later.
Appointment bookings are real-time and accurate. Your Kareo reports reflect true practice activity. Intake information is captured as a structured summary for your staff to review and file—not auto-populated into charts—so your team maintains control and accuracy.
Every call answered
No voicemail, no missed opportunities
Intake structured and ready for review
New patient information captured during the call, presented as EMR-pasteable summary
Appointment booking automated
Routine scheduling handled by AI; complex cases routed to staff
Urgent calls escalated
Clinical triage and on-call provider routing available
Compare the cost of one full-time front-desk hire (salary, benefits, payroll taxes, training, ramp-up time) to AI receptionist pricing. MedReception's model is typically a flat monthly fee based on call volume and integrations. Contact the sales team for pricing aligned to your Kareo practice size.
No. The AI receptionist handles routine call volume and appointment booking, freeing your front desk to manage complex scheduling, problem-solving, patient relations, and other high-value tasks. Most practices keep their staff and expand the services they can provide.
Yes. Many practices start with AI receptionist coverage outside business hours and expand to daytime as they see the impact. MedReception can scale from 24/7 coverage, specific hours, or just weekends—your choice.
MedReception tracks calls received, appointments booked, and new patient records created. Your Kareo reports show appointment fill rate, new patient starts, and revenue. Comparing before and after AI receptionist deployment shows the impact.
MedReception configures the AI receptionist to match your intake questionnaire, specialty protocols, and Kareo workflow. Callers follow your practice's exact question flow and routing rules.
The AI receptionist is trained to recognize when a call requires clinical judgment—e.g., symptom triage, medication questions, or billing disputes. It routes those calls to your nurse line, on-call provider, or scheduler. You control the routing rules.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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