Scheduling
Stop spending front-desk time re-entering appointments. When the AI books a call, it writes the appointment directly to Kareo in real time. Your staff sees the appointment the moment it's confirmed.
Your front desk used to spend minutes per call re-typing the patient name, date of birth, phone, appointment time, and reason. All of that is now captured during the call and written directly to Kareo. One less thing to manage.
Your providers see the booked appointment in their Kareo schedule right away. No lag, no risk of overbooking, and they can prepare notes before the patient arrives.
If you've configured provider templates, resource types, or appointment reasons in Kareo, the AI uses them. No overrides, no exceptions—the AI books appointments the way Kareo is set up to handle them.
Confirmation texts and reminder emails are sent from Kareo's automations. Patients who cancel or no-show are automatically backfilled from your waitlist. The practice recovers chair time without manual intervention.
Real-time calendar sync
Kareo sees the appointment within seconds; no end-of-day batch, no import file
Appointment details captured once
Patient name, DOB, phone, and appointment time are written to Kareo during the call
Respects all Kareo rules
Provider availability, location constraints, and appointment types honored
Tied to Kareo automation
Reminders, confirmations, and waitlist management flow through your existing workflows
The AI looks up their existing appointment in Kareo, offers available times, and updates the appointment directly. The old slot is freed up in Kareo for your waitlist to fill.
Yes. The AI asks the caller why they're scheduling (e.g., 'new patient exam,' 'follow-up,' 'procedure') and applies the correct appointment type and reason code from your Kareo configuration.
It won't. The AI respects your provider's Kareo availability settings, lunch blocks, and procedure time slots. If a provider is blocked or fully booked, the AI offers the next available slot.
Yes. If your Kareo is set up for telehealth visits, the AI can book them and automatically generate the telehealth link in Kareo's appointment record.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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