Revenue

Kareo practices: every call that books an appointment syncs to your calendar instantly

MedReception AI answers calls, identifies appointment needs, and books directly into your Kareo calendar in real time. No manual entry, no data loss, no scheduling conflicts.

Every call that requires an appointment is booked directly into Kareo schedule
AI checks Kareo availability, provider preferences, and appointment types in real time
Double-bookings prevented by live calendar sync
Caller receives confirmation: date, time, provider name, and location
Appointment appears in your Kareo staff view immediately—no delay, no re-entry
Works with Kareo's visit types, duration rules, and provider schedules

How it pays back

No more scheduling gaps or missed bookings

When the AI books in Kareo, the slot is filled. No manual entry step where data gets lost or the time is given twice. Your calendar is always accurate.

Caller confidence is higher

Patient gets an instant confirmation with date, time, and provider. They hang up knowing they're booked. No 'we'll call you back to confirm' delays. Appointment adherence improves.

Staff sees real-time bookings

Your front desk watches appointments populate in Kareo as calls come in. No surprise gaps, no wondering if a call-in appointment will show up. Scheduling visibility is instant.

Overbooking and conflicts disappear

The AI reads Kareo's live availability. It can't double-book a slot or violate provider rules. Scheduling accuracy is built in.

Real-time Kareo booking

Appointments written to calendar as calls complete

Zero manual entry

No data re-keying, no booking duplication

Instant caller confirmation

Patients hear date, time, and provider before call ends

Conflict prevention

Live Kareo sync prevents double-bookings and schedule errors

Frequently asked questions

Does the AI see my full Kareo calendar and schedule rules?

Yes. The AI reads your Kareo availability, provider schedules, appointment duration rules, visit types, and any blocked-off time. It books within your exact rules, respecting provider preferences and clinic policies.

What if the patient asks for a specific time that's not open?

The AI offers the nearest available times and explains why the requested slot is full. It can also add patients to a waitlist, which your staff reviews in Kareo and can bump into cancellations.

Do appointment reminders auto-send to patients after AI booking?

Appointment details are written to Kareo instantly. Your existing Kareo reminder rules apply—SMS, email, or phone reminders send per your settings. The AI booking integrates seamlessly with your Kareo workflow.

What if a patient wants to change an AI-booked appointment?

Patients can call back and the AI will reschedule in Kareo. Or they can use your patient portal if you have one. The AI recognizes existing appointments by phone number and modifies the Kareo record directly.

Can the AI book different appointment types (new patient vs. follow-up)?

Yes. You can configure the AI to identify visit type from the call reason and apply the correct Kareo visit type, duration, and provider. New patient intakes get longer slots; follow-up calls get standard slots.