Kareo Integration

No receptionist available? AI answers all calls, books to Kareo, and keeps the schedule full without hiring or outsourcing.

When front-desk staff turnover, medical leave, or budget cuts leave your practice short-handed, AI receptionist handles all inbound calls and writes appointments directly to Kareo.

All inbound calls answered immediately; no voicemail queue or hold music
Appointments booked and synced to Kareo in real time, bypassing manual entry
New patient records created in Kareo during the call with name, DOB, phone
AI triage routes urgent calls to clinical staff; routine calls handled end-to-end
Structured intake data captured on the call and returned for staff review
Practice revenue protected; scheduling backlog eliminated; patient acquisition continues

How it pays back

No Hiring, No Outsourcing, No Voicemail Bankruptcy

Staffing shortages no longer translate to lost calls and broken scheduling. AI handles all reception work at a fraction of the cost of an FTE, and without the overhead of a call center.

Existing Staff Stay Focused on Clinical Work

Clinical staff and admin team are not pulled to answer phones or take messages. They work on patient care, prior auth, chart prep, and billing—high-value work.

Kareo Schedule Stays Current

Every appointment lands in Kareo the moment the caller confirms. No day-end data entry, no Monday morning backlog, no lost bookings.

New Patient Onboarding Is Faster

Callers book and get added to Kareo in one call. First-visit check-in is streamlined; demographics are already captured.

Real-time Kareo sync

Every appointment and new patient written to Kareo within seconds of the call

All inbound calls answered

No voicemail, no missed calls, no abandoned revenue

Urgent call escalation

AI identifies and routes emergencies to staff within seconds

HIPAA-compliant capture

All PHI encrypted and stored securely; ready for staff review and chart filing

Frequently asked questions

If we only have one receptionist and they call in sick, can AI cover the whole day?

Yes. You can set AI to answer all calls during that day. Appointments book to Kareo, new patients are created, and staff see a complete record when they come in.

Does the AI need training on our Kareo setup?

MedReception is configured during onboarding with your Kareo calendar, appointment types, provider list, and locations. No training needed; AI is ready to answer calls the day it goes live.

What if a caller asks a question AI can't answer?

AI transfers the call to an available staff member or takes a message with all details and offers a callback time. The message and any booking are synced to Kareo.

Can AI answer calls in languages other than English?

Yes. MedReception supports multilingual intake. Configure which languages your practice needs.

How much does this cost compared to hiring a part-time receptionist?

Pricing is based on call volume and features. Contact us for a custom quote.

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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