AI Patient Intake
MedReception AI collects patient intake by voice and delivers structured, EMR-pasteable summaries. InTouchNow serves UK NHS and GP practices; MedReception AI fits North America and Australia.
Katie gathers name, contact details, chief complaint, medications, allergies, and insurance during the call, then produces a clean, structured summary. Your staff paste it into the practice EMR. Nothing is written to a chart automatically, so a human always confirms what becomes part of the record.
MedReception AI is designed for US, Canadian, and Australian practices, with handling aligned to HIPAA, PIPEDA, and the Privacy Act. InTouchNow is a UK platform tied to NHS Digital, EMIS, and SystmOne. If you run a North American or Australian clinic, the compliance and EMR fit sits with MedReception AI.
There is no InTouchNow record to sync to and no proprietary database to adopt. Intake summaries are formatted to drop straight into athenahealth, eClinicalWorks, Epic, Elation, Tebra, and similar systems. Your existing chart stays the source of truth and your workflow barely changes.
Intake only helps if the call gets answered. Katie picks up in under a second with unlimited concurrent capacity, so no caller waits on hold and no intake is lost to voicemail. Every summary reaches staff ready to review before the patient is seen.
Voice-Guided Intake
Natural conversation replaces paper and portal forms
EMR-Pasteable Summaries
Structured output for athenahealth, eClinicalWorks, Epic, and more
No Autonomous Chart Changes
Staff review and confirm before anything enters the record
Region-Aligned Compliance
HIPAA, PIPEDA, and Privacy Act for US, Canada, and Australia
No, and it should not. InTouchNow is not an EMR or a patient database, it is a UK-focused AI voice platform for NHS and GP practices. There is nothing to sync to. MedReception AI collects intake by voice and gives your staff a structured summary to paste into the EMR your practice already uses.
Caller name and contact details, chief complaint, relevant medical history, current medications, allergies, insurance information, emergency contact, and any accessibility needs or preferences. It asks only relevant follow-up questions and organizes everything into a summary your staff can scan quickly.
MedReception AI produces a structured, EMR-pasteable summary after the call. A staff member reviews it and pastes it into your system, whether that is athenahealth, eClinicalWorks, Epic, Elation, or Tebra. The AI never writes to a chart on its own, so a person always confirms the record.
For UK NHS and GP intake, InTouchNow is the better fit. It supports NHS Total Triage and integrates with NHS Digital, EMIS, SystmOne, myGP, and Accurx. MedReception AI is built for US, Canadian, and Australian practices and their EMRs and privacy rules.
Most intake calls run a few minutes, depending on medical complexity. Katie converses naturally, asks only what is relevant, and keeps the process efficient. Because concurrency is unlimited, several intakes can happen at once without callers waiting on hold.
Capability
AI Patient Intake
How MedReception AI captures intake by voice and hands staff an EMR-ready summary.
AI Receptionist
Meet Katie
The instant-answering AI that greets callers and gathers intake in under a second.
Comparison
MedReception AI vs InTouchNow
Where each platform fits: InTouchNow for UK NHS and GP, MedReception AI for North America and Australia.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
