Workflow
Interventional pain procedures depend on prior imaging, NPO status, medication holds, and signed consents. Collecting this data before the patient arrives prevents cancellations and pre-op delays. MedReception AI captures it during scheduling.
AI asks: "Do you have a recent MRI of the lumbar spine?" If the answer is no, your staff can request records or schedule imaging before the procedure. No day-of cancellations because imaging is missing.
For epidurals or RFA, patients must stop certain medications days before. AI confirms the hold list, asks when the patient last took each drug, and documents they received and understood the instructions. Reduces post-op bleeding and complication risk.
Some patients have metallic implants or contrast reactions that change the procedure approach. Capturing this during booking allows your physician to adjust planning and order alternative imaging if needed.
Pre-op summary is already structured and ready for review. Nurse confirms any changes and focuses on clinical assessment instead of chasing down fasting status or imaging.
Pre-op imaging requirements verified on booking
Prior MRI, CT, or X-ray documented; missing studies flagged for advance ordering
Medication hold protocol confirmed with patient
Patient acknowledges anticoagulant, NSAID, and muscle relaxant holds in real time
Allergy and implant history captured upfront
Contrast reactions and metallic devices documented before pre-op assessment
Structured pre-op summary ready for nurse review
Imaging, meds, allergies, and consent status all in one document
Yes. When asking about medication holds, the AI can explain that anticoagulants increase bleeding risk, NSAIDs thin blood, and muscle relaxants interfere with post-op recovery. Simple, patient-friendly language increases compliance.
AI logs the imaging location (hospital, outside clinic) and date. Your staff uses this to request records before the procedure. If records don't arrive in time, the AI summary flags this so the physician can decide whether to reschedule or order new imaging.
Yes. After AI booking is confirmed, the system automatically sends a pre-op checklist via SMS or email (patient preference). This reminds them of fasting start time, medication holds, imaging deadlines, and when to arrive. Reduces no-shows and preparation mistakes.
Yes. For routine procedures, the AI can offer e-signature via a secure link sent after booking. Consent is captured, timestamped, and returned as a structured summary for your staff to review and file. Patients still receive a paper copy at check-in per your protocol, but the pre-op workflow is faster.
Appointment details and new patient demographics (name, DOB, phone) sync directly to the EMR. Pre-op intake—imaging status, medication holds, allergies, consent—is captured as a structured summary that your staff reviews and files. Clinical decisions (e.g., imaging changes, medication adjustments) remain with your team.
Workflow
Patient intake
Structured capture of medical history, allergies, and prior treatments during scheduling.
Next step
AI receptionist workflows
Step-by-step workflows for the calls a practice actually gets.
Next step
AI receptionist for pain management practices
How call handling differs for pain management practices.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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