Intake
Interventional pain procedures require thorough pre-operative screening. Our AI asks about current pain medications, allergies, and drug interactions during every call and returns a structured summary for your clinical team to review and file.
Your provider doesn't discover a penicillin allergy or dangerous drug interaction at the procedure. The AI captures this on intake, and your clinical team reviews it before the patient is prepped.
Contrast allergies, warfarin interactions, and NSAID contraindications are flagged on the call. Your provider can discuss alternatives, adjust sedation, or modify the procedure plan in advance.
Medication and allergy intake happens during the initial call. Check-in and pre-operative paperwork confirm what was already captured—faster, more accurate, better patient experience.
The AI returns medications and allergies in a format your staff can verify and file directly into the patient chart. No manual transcription, no lost details.
Complete medication list captured on call
Pain medications, sedatives, comorbidity drugs all documented
Allergy screening built into intake
Drug allergies, contrast reactions, and sensitivities flagged
Structured summary for provider review
Pre-operative information returned in minutes, not hours
Ready for your EMR workflow
Medication and allergy data structured for staff verification and filing
The AI asks about: current pain medications (opioids like oxycodone, morphine; NSAIDs like ibuprofen; muscle relaxants), blood thinners (warfarin, apixaban, aspirin), diabetes medications, blood pressure meds, and any prescription or over-the-counter drugs the patient takes regularly. For each, the AI documents the dose, frequency, and whether the patient can or should pause before the procedure.
We configure the AI with your specific procedures and common medications used (lidocaine, contrast agents, sedatives, steroids). The AI then asks targeted questions about allergies to those medication classes and flags known contraindications—e.g., contrast allergy, anesthesia allergy, steroid allergy.
The AI is designed to catch spontaneous mentions—if a patient says 'I'm allergic to everything' or 'I react badly to X,' that's captured and flagged for provider review. Your team gets the information even if it wasn't in the pre-set questions.
The AI can flag known interactions that we've configured into the logic—e.g., NSAIDs + blood thinners, or opioids + certain sedatives. For complex medication lists, the AI captures all medications and returns them to your provider, who performs clinical judgment on interactions.
The AI captures and structures the information and returns it as a formatted summary. Your clinical team reviews the information, verifies accuracy, and files it into the patient record. This structured capture is ready to paste into your EMR—your staff controls the filing process.
The AI can provide general guidance ('Many patients pause this medication before the procedure—check with your provider'), but it doesn't give specific medical advice. Instead, the AI flags this for your provider to discuss with the patient in pre-operative instructions or a pre-procedure call.
Core Workflow
Patient intake
Comprehensive intake process including medical history and medication capture.
Next step
Pain management practices
How call handling differs for pain management practices.
Next step
Allergy and immunology practices
How call handling differs for allergy and immunology practices.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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