Interventional Pain
Referral calls to interventional pain practices arrive during office hours, lunch, and after close. An AI receptionist answers immediately, conducts intake screening specific to pain procedures, captures referral details and patient history, and books consultation and procedure slots in one call. All intake data returns as a structured summary your staff reviews and files. Urgent cases route to providers by rules you set.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Referral calls that hit voicemail or hold queues are lost to competitors. Katie answers every referral instantly, qualifies the patient, and confirms the appointment before the call ends. Urgent referrals route to your clinical team in seconds.
Generic intake forms miss critical details for interventional pain: fasting status, transportation for sedation, prior reaction to contrast or local anesthesia, and current anticoagulation. MedReception's pain-specific templates capture what your providers need, structured and ready to paste into the EMR.
Referral patients often need consultation, procedure, and follow-up booked in sequence. Katie schedules all three in a single call, verifies availability across your providers, and confirms the patient is ready. No callback loops, no missed appointments.
Your intake workflow is built specifically for your practice and providers, not a plug-and-play template. If you change EMRs later, your AI goes with you. Free lifetime edits and optimization.
Every referral answered
Calls answered immediately during office hours, lunch, and after-hours. No voicemail, no missed referrals.
Structured intake, staff review
Pain-specific screening and referral details captured on the call and returned as a summary your team verifies and files.
Multi-appointment booking in one call
Consultation, procedure, and follow-up scheduled and confirmed without callback delays.
Urgent escalation by your rules
Complex or time-sensitive referrals route to your on-call provider or clinical team by the thresholds you set.
No. Katie screens for basic contraindications and documents red flags in the structured summary. Your providers review all intake data and make clinical decisions. Katie routes urgent cases to your team by the escalation rules you define.
Katie captures insurance information and referral source during the call and returns it in the structured summary. Your staff verifies authorization and handles any prior-approval steps. Authorization status is noted so you can follow up before the procedure date.
Annie, our after-hours AI, answers the call, conducts the same intake, and books available slots. Urgent referrals are escalated to your on-call provider or clinical team. The intake summary is ready for your office staff when they arrive.
All intake is captured on the call and returned as a structured, EMR-pasteable summary. Your staff reviews it, verifies accuracy, and files it into the patient chart. Appointment bookings sync automatically if you use athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, Nextech, ChARM, or Amazing Charts. For other EHRs, Katie handles intake and your staff enter the booking.
Katie speaks 59 languages and books appointments end to end in English, Spanish and Korean. A bilingual line answers in English and Spanish. Katie does not translate mid-call or switch languages.
Workflow Hub
Patient intake
Capturing intake details during the call itself.
Next step
How appointments get booked on the call
Booking, rescheduling and calendar rules the receptionist applies on every call.
Next step
Pain management practices
How call handling differs for pain management practices.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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