Integration
AI receptionists capture intake questionnaire answers during calls and return them as organized, EMR-ready summaries. Learn what staff review, how data flows into your system, and where they maintain control.
The structured summary is returned to your team for review, not sent directly to the EMR. Your staff verify accuracy, flag anything suspicious, and decide exactly what and where to file. You maintain 100% editorial control.
Instead of a staff member listening to a call recording and typing answers into the EMR, the AI delivers organized text. Staff spot-check and copy-paste into the appropriate fields. Faster and fewer transcription errors.
MedReception integrates with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. The structured summary is formatted to match your EMR's input fields, so staff move data into your system efficiently.
Structured summary format
Plain-text output organized by demographics, insurance, history, chief complaint
Named EMR integrations
athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
Staff review before file
No auto-population of clinical data; your team controls what enters the chart
Zero transcription work
No staff member listening to calls and retyping answers
It's delivered via your EMR system (if we have an integration with it) or via email/dashboard to your staff inbox. You configure the delivery method during onboarding.
Yes. You define the intake questionnaire—what questions are asked, the order, and how answers are categorized in the summary. The summary is built to match your practice's workflow and EMR fields.
The AI captures the answer as spoken by the patient, not forced into a dropdown. Your staff see the exact wording and can code it appropriately when they file it to the EMR.
No. Insurance details are captured during the call and included in the structured summary. Your staff verify eligibility with the carrier and then file the insurance information into the EMR manually.
Typically a few minutes. Staff review the summary for accuracy, correct any errors, and copy the data into the EMR. Because it's already structured, there's no hunting through a form or call recording.
Technical
EMR and EHR integrations
Full list of integrated EMR systems and what data syncs between MedReception and each platform.
Core Topic
Patient intake
Overview of intake capture, questionnaire design, and EMR integration workflow.
Operations
Front desk workload
How structured intake automation reduces front desk data-entry and form-chasing work.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
