Integration

How AI-captured intake data syncs to your EHR without manual re-entry.

Configure your intake questionnaire in MedReception, the AI asks during calls, and structured answers are returned to your team—demographics and appointment bookings sync to your EMR, summaries ready for clinical review and filing.

Define intake questions in MedReception, AI asks them naturally on every call
New patient names, DOB, phone numbers and appointment bookings sync to your EMR
Medical history, symptoms, medications returned as structured summary for staff review
Staff review summary once, then file or paste into patient chart
Named EMR integrations: athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, Nextech
Specialty-specific intake templates pre-built for common fields

How it pays back

Single Source of Truth

Your intake questionnaire lives in one place—MedReception. AI asks your questions every time. Answers are returned to your team in consistent, structured format. No duplicate data entry, no version drift.

New Patient Charts Pre-Built

Demographic data—name, DOB, phone—and appointment bookings sync directly to your EMR. Clinical staff inherit a pre-populated new patient record instead of a blank chart.

Staff Focus on Clinical Review, Not Data Entry

Your team reviews one structured summary per patient instead of re-typing intake from a call note or portal form. Clinical accuracy improves, data entry burden disappears.

Named EMR integrations

athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, Nextech

Structured questionnaire engine

Configure once, runs on every call

Automatic demographic and appointment sync

Name, DOB, phone, booking create or update patient record

Staff-reviewable summaries

Medical history and chief concern ready for chart review

Frequently asked questions

How do I set up my intake questionnaire in MedReception?

Your practice works with our implementation team to define your intake questions. We build a questionnaire tailored to your specialty and workflow—standard fields like chief complaint, duration, prior treatment, plus any custom fields your practice needs. The AI then asks these questions on every call.

Which EMR systems support intake data integration?

We have named integrations with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. New patient demographic data (name, DOB, phone) and appointment bookings sync automatically. Intake summaries are returned to your team for review before clinical filing. Contact our team to discuss your specific EMR.

What data flows to my EMR automatically vs. what requires staff review?

Appointment bookings, new patient creation, and patient demographics (name, DOB, phone) sync directly to your EMR. Medical history, chief complaint, medications, allergies, and other clinical intake are returned as a structured summary that your staff reviews and approves before filing to the chart. This ensures accuracy and compliance.

Can I change my intake questionnaire after it's live?

Yes. Changes take effect on the next call. If you add a new question or remove an old one, the AI adapts immediately. We recommend updating your questionnaire in consultation with your clinical team to ensure consistency.

What if my EMR isn't on the integration list?

If your EMR is not currently on our named list, we can discuss custom integration options or workflow alternatives. Contact our implementation team with your EMR details.