Integration
AI receptionists capture intake and return it as a structured, EMR-ready summary. Your staff reviews for accuracy, then pastes or manually enters the data into the patient chart—preserving clinical accuracy and compliance.
Appointment and basic demographics auto-sync to EMR. Clinical data (allergies, meds, history) is human-reviewed before chart entry. You get efficiency without sacrificing accuracy.
Staff still use your EMR as normal. AI intake summary is just better-formatted data in an email or dashboard—not a separate system or API hassle.
The AI checks your EMR for existing patients before creating a new record. Returning patients get delta intake; new patients get full profiles. No duplicates, no orphaned records.
Every intake interaction is logged. Your staff's review and chart entry is documented. Full HIPAA audit trail from call to EMR.
Named EMR integrations
Connects with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and works alongside all others
Appointment auto-syncs to EMR
Booking details populate scheduling module without staff re-entry
New patient auto-created in EMR
Demographics capture creates chart if patient is not in system
Structured summary for staff review
Clinical data returned formatted and ready for manual chart entry
MedReception has named integrations with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. The system is also EMR-independent and portable—it works alongside any EMR and captures structured, pasteable summaries that your staff can file into your chart, so you're never locked in.
Auto-sync to EMR: appointment booking, new patient demographics (name, DOB, phone). Staff review and manual entry: medical history, allergies, medications, symptoms, insurance details, questionnaires. This split protects clinical accuracy while automating routine data.
Yes. Your admin can configure intake templates per specialty and map fields to your EMR structure. Common fields like allergies, medications, and chief complaint are pre-mapped; you can adjust or add custom fields.
The summary is returned in plain text, formatted for human readability and EMR compatibility. If your EMR uses non-standard fields, staff can still copy and paste the intake data and adjust formatting. For complex integrations, MedReception support can help create custom mappings.
No. The AI checks for existing records before creating new ones. Appointments sync to a specific date/time slot in your EMR's schedule, not duplicated. Clinical data is returned as a summary for staff to verify—not auto-populated, reducing duplication risk.
For named integrations, setup varies by platform (typically 1–6 weeks depending on the EMR). Your IT team provides credentials, and MedReception handles the rest. For EMR-independent use, no IT setup is required—your staff simply pastes summaries into your chart as usual. MedReception's white-glove onboarding team guides you through the process.
Integration
EMR and EHR integrations
Complete list of supported EMRs and integration workflows.
Integration
AI receptionist for AdvancedMD
Seamless intake and scheduling integration with AdvancedMD.
Integration
AI receptionist for athenahealth
Native integration with athenahealth for appointment and patient data sync.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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