Greenway Integration

AI gathers patient details on the call; staff approves and files into Greenway

MedReception captures new patient intake—insurance, allergies, medical history, medications—as a structured summary that staff review and file into Greenway without re-entry.

How it pays back

Faster patient setup

New patient information is gathered during the call, not collected on paper or web forms after. Staff file completed summaries directly into Greenway.

Complete intake in one call

Insurance, allergies, medications, and medical history all captured during scheduling. Patient arrives with chart already prepared.

No staff re-entry work

Summary is structured and ready to paste into the Greenway chart. Staff spot-check and approve rather than manually type.

Structured intake summary

All questions answered in a single call

Staff review and approve

Intake data verified before filing to Greenway chart

Insurance and demographics captured

Returned as organized summary for chart entry

Frequently asked questions

Does insurance information go directly into the Greenway chart?

No. Insurance details are captured on the call and returned as a structured summary. Your staff review it, verify accuracy, and file it into Greenway. This ensures compliance and accuracy before chart entry.

What if a patient doesn't have insurance information available during the call?

The AI notes that and captures what the patient can provide. Your staff follow up before the first visit or at check-in, using the partial information already in the summary.

How does the AI know which intake questions to ask?

MedReception is configured with your clinic's intake questionnaire—specialty, chief complaint relevance, and required fields. The AI adapts the conversation to your workflow.

Can allergies and medications be added to the Greenway chart from the summary?

Yes. Staff paste the structured summary into the appropriate Greenway section (allergies, current medications, medical history). Your staff verify and lock the entries.

Related reading

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