Greenway Integration
MedReception handles PHI securely—encrypted calls, HIPAA-trained AI, staff-controlled data review—and integrates cleanly with Greenway without exposing sensitive details to unauthorized systems.
AI captures call data and returns structured summaries for staff review and approval within Greenway. Your clinicians decide what is filed and when.
Encryption, staff approval workflows, and audit trails are built in. Your clinic meets HIPAA requirements without extra work.
Appointment bookings and patient demographics are written to Greenway. Call summaries are returned as structured, EMR-pasteable text for staff to review and file. No third-party storage or unnecessary copies of PHI.
End-to-end encryption
HIPAA-aware by design
Staff-controlled approval
All data verified by your team before filing
Audit-ready workflow
Greenway tracks every AI-assisted entry for compliance review
No. Calls are encrypted end-to-end. Structured summaries are transmitted securely to your Greenway environment where they are stored and managed by your clinic. Call recordings are not retained separately.
The AI has access to the specific data needed to complete its task—calendar availability, patient demographics, provider specialty—not to the full clinical chart. Staff control what data the AI sees.
Your staff review and approve before any entry is locked into the Greenway chart. Appointment bookings and demographics write directly; insurance information and clinical summaries are returned as structured text for staff to verify and file.
Calls are not stored as separate recordings. What is stored is the structured summary in Greenway, which is part of the patient's legal record and subject to standard disclosure requests.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
