Integration | Workflow
Fresno practices using athenahealth, eClinicalWorks, or Tebra get instant EMR integration. Calls become booked appointments with new patient data, no staff re-entry.
By MedReception AI, physician-built by Paul Toomey, MDPublished Updated
The AI confirms availability in real time, the caller accepts the slot, and the appointment appears on your provider's schedule instantly. No risk of double-booking or scheduling errors.
Name, date of birth, phone number, and contact info are captured and written to your EMR. Your intake team imports new patient data without re-entry. Errors drop dramatically.
Calls no longer wait for staff to find an open slot and type it into the system. The AI does this instantly. Your scheduling team focuses on complex requests and rescheduling, not data entry.
Whether you use athenahealth, eClinicalWorks, Tebra, Elation, or another platform, the AI integrates and syncs bookings and new patient demographics.
Appointment bookings synced to EMR
No manual entry, no double-booking risk, no scheduling delays
New patients created with one call
Name, DOB, phone, and insurance carrier captured and written to your EMR
Named EMR integrations available
athenahealth, eClinicalWorks, Tebra, Elation, Cerbo, Hint, ModMed, TherapyNotes, Accuro, pMD, PS Suite, Nextech, and more
Real-time availability checked
AI queries your EMR's open slots before confirming any appointment
The AI connects via your EMR's API or a secure integration layer. Your IT team or our onboarding team configures it—typically in one setup call. No new hardware or phone lines needed.
The AI has a fallback mode: it logs calls and transfers to your staff. Once your EMR is back online, staff can sync appointments manually. You never lose a call or caller data.
The AI can ask for insurance carrier and member ID on the call and capture it as a structured note for your intake team to review and verify in your normal process.
No. Clinical history, allergies, and medication lists are captured on the call as a structured summary for your staff to review and file. Your clinical team confirms and documents in the chart.
Yes. The AI can ask if the established patient's address, phone, or insurance has changed. Updates are captured and synced to your EMR for staff to verify and confirm.
The AI asks who they'd like to see. If that provider is available, the slot is offered. If not, the AI offers the next available provider or asks if the caller prefers to wait for their preferred doctor.
Integration
EMR and EHR integrations
AI reception works with athenahealth, eClinicalWorks, Tebra, Elation, Cerbo, Hint, ModMed, TherapyNotes, Accuro, pMD, PS Suite, and Nextech—instant appointment booking and new patient creation.
EMR
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