Dermatology
Aurora dermatology practices field heavy call volume during office hours and miss calls after hours. MedReception AI answers every incoming call, qualifies the skin concern, books the right appointment slot, and captures new patient intake on the first contact. Your staff gets a structured summary ready to paste into your EMR.
Incoming calls are answered immediately by AI. Callers describe their skin concern, and the AI qualifies urgency, books the appropriate slot (new patient, follow-up, or cosmetic), and collects intake details on the first contact. No callback needed, no lost lead.
Medical history, skin concern, prior treatments, and medications are returned as a structured summary that staff review and file in the chart. Appointment details and patient demographics write to your EMR automatically.
MedReception is custom-built per practice. Your dermatology templates capture the details that matter: lesion location, prior biopsies, cosmetic procedure interest, Mohs coordination needs. Free lifetime edits mean your intake evolves as your practice does.
Set your availability in the booking rules. MedReception answers during lunch, after hours, weekends, and holidays. Your team stays focused on patient care while the AI handles the phone.
MedReception integrates with 13+ EMRs including athenahealth, eClinicalWorks, Elation, and others. If you switch EMRs, your AI stays with you. No vendor lock-in, no rebuild.
Every call answered
No missed inquiries, no voicemail tag, no callback delay
Intake captured on first contact
Chief complaint, skin history, medications, and prior treatments collected and structured for staff review
Appointment details synced to EMR
New patient creation, demographics, and booking write automatically; intake summaries returned as structured text for staff to review and file
HIPAA compliant, verified by Compliancy Group
BAA included; all calls and intake handled securely inside MedReception
You set your availability, providers, and procedure types in the MedReception portal. When a caller describes their need (new patient skin check, cosmetic consultation, follow-up), the AI offers the right slot. Your staff can adjust availability anytime.
You define urgency rules. If a caller reports a concern you've flagged as urgent (e.g., changing mole, severe rash), the AI escalates the call to your staff immediately or books them into an urgent slot. The AI routes; your clinicians decide.
Launch takes about one week from signup. Your EMR connection and phone number are ready in one to three days. Registering your number for patient texting takes about five business days. Your onboarding team walks you through every step.
Katie, our AI, still answers every call and handles intake. Your staff enters bookings into your EMR as usual. Custom integration available: want MedReception integrated with your EMR? We build custom EHR integrations; book a demo and we will scope yours.
Yes, anytime. MedReception is custom-built per practice, and edits are free for life. Your dermatology templates are yours to refine. Changes take effect immediately.
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Next step
AI receptionist for dermatology practices
How call handling differs for dermatology practices.
Next step
Automated patient scheduling
Booking, rescheduling and calendar rules the receptionist applies on every call.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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