Patient Intake

Capture New Patients on the Call and Enroll in Your EMR

From first call to EMR record, the AI handles new patient onboarding in one conversation. Names, dates of birth, phone numbers, and appointments are captured and written to your EMR—zero manual data entry for demographics.

How it pays back

Zero Manual New Patient Entry

The AI collects demographics on the call and your EMR's new patient record is created automatically with name, DOB, and phone. Your front desk never touches manual data entry for new patients.

Immediate Chart Readiness

By the time a new patient arrives for their appointment, their chart is ready with contact info, appointment details, and any intake questionnaire responses captured during the call—all returned as a structured summary for your staff to review and file.

Insurance Captured for Billing

Insurance carrier and plan information are collected during the call and returned as a structured summary for your billing staff to verify and enter according to your process. No re-calls needed.

Faster Patient Activation

New patients go from inbound call to confirmed appointment to EMR-enrolled in minutes. Your practice is ready to serve them immediately.

New patient created on call

Demographics written to EMR in real-time

Insurance captured

Carrier and plan information collected for billing review

Appointment synced instantly

Schedule updated and confirmation sent to patient

Structured intake summary

Questionnaire responses returned for staff review and filing

Frequently asked questions

What patient information is written directly to the EMR?

First name, last name, date of birth, phone number, and appointment details (date, time, provider, location) are written directly to your chart. Your staff is immediately notified of the new patient.

How is insurance information handled?

Insurance carrier, plan name, member ID, and group number are captured during the call and returned as a structured summary for your billing team to verify and enter according to your process.

Are intake questionnaires part of the call capture?

Yes. The AI can ask pre-built intake questions (medical history, medications, allergies, symptoms) and capture responses. These are returned as a structured summary for your clinical staff to review and file in the chart.

Do new patients need to fill out forms when they arrive?

Not for basic demographics—those are already captured and in your EMR. You can still use in-office forms for consent, payment, or additional clinical information if needed.

What if a patient provides incomplete or incorrect information on the call?

Your staff can edit any patient record in your EMR. The AI-captured data is a starting point; your team has full control over corrections and additions.

Related reading

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

New Patient Intake & EMR Enrollment | Medreception AI