AI Receptionist for Doctors

Answers every inbound call with context about your practice, not a script
Books appointments directly into your EMR in real time
Captures new patient name, DOB, phone, and chief reason on the first call
Transfers urgent calls to staff instantly; triages routine calls to callbacks
Works nights, weekends, and holidays without adding payroll
Integrates with 13+ EHR and practice management systems

How it pays back

Phones answered every time

No voicemail, no transfers to an answering service, no calls lost to inboxes. Callers reach a receptionist who knows your practice.

New patients booked in real time

First-contact scheduling happens on the call. Appointment slots write to your EMR immediately; staff see bookings live.

Clinical intake captured, structured for your staff

Chief complaint, symptoms, medications, and allergies are captured on the call and returned as a structured summary your staff reviews and files into the chart.

Staff freed from phone duty

Receptionists, nurses, and providers stop fielding routine calls. Call volume drops; chair time increases.

After-hours coverage without a service

System runs 24/7, captures messages and appointment requests overnight. Staff review and follow up in the morning.

Every call answered

No voicemail dead ends or IVR trees

Real-time EMR writes

Appointments and new patient demographics sync instantly

Urgent calls escalated

Chest pain, severe bleeding, acute distress transferred immediately

Structured intake summary

Medical history, chief complaint, and symptoms returned for clinical review

Frequently asked questions

Does the AI receptionist write clinical notes to my EHR?

No. The AI captures medical history, allergies, medications, and chief complaint on the call and returns them as a structured, pasteable summary. Your clinical staff reviews and documents this summary into the patient chart—maintaining your documentation standards and provider accountability.

Can it handle urgent or emergent calls?

Yes. The AI is trained to recognize red flags (chest pain, severe bleeding, difficulty breathing, acute distress) and escalates those calls to staff immediately. Routine calls are triaged to callbacks.

What happens if a patient wants to talk to a person?

If staff are available, the call transfers. If not, the AI offers to schedule a callback or take a message. The caller hears a warm hold message and is never left in limbo.

Does it integrate with my EMR?

Yes—with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Appointments and new patient demographics (name, DOB, phone) write directly to your system. Integration timelines vary by EHR; contact us for specifics.

How much does it cost?

Pricing starts at a set monthly fee and scales with call volume. Most practices compare the cost to one part-time receptionist. Contact sales for a quote.

Can the AI collect insurance information or ID?

The AI captures insurance details and photo ID on the call, and that information is returned to your staff as part of the structured summary. Your reception team reviews it and uploads it to patient records or your patient portal as needed—giving you control over sensitive data handling.

AI receptionist built for doctors who need a real front desk — not a voicemail