Canadian Healthcare
New patient intake calls are labour-intensive in Canadian practices—phone screening, eligibility checks, form collection, EMR entry. AI handles the entire call and returns structured intake summaries for staff review.
Demographics (name, DOB, phone, address) write directly to your EMR. Staff receives structured intake summary for review—no manual re-entry of basic info.
Chief complaint, allergies, and medication history are captured on the call and formatted for staff review. First appointment starts with a complete picture, not another round of questions.
Patient receives appointment confirmation, location, parking, and pre-visit instructions via SMS or email immediately after booking. Shows up informed and reduces no-shows.
Insurance details captured on the call and handed to your billing team for verification; no delays, no follow-up calls to patients.
New patient demographics written to EMR
Name, date of birth, phone, address sync directly; no staff re-entry
Structured intake summary returned
Chief complaint, allergies, medications formatted for staff review and filing
Insurance captured on the call
Handed to billing team for verification; photo ID uploaded to portal for manual processing
Instant appointment confirmation
SMS/email sent to patient with location, instructions, and pre-visit checklist
No. Demographics (name, DOB, phone, address) and appointment bookings write directly to your EMR. Insurance details and clinical notes are captured on the call and returned as a structured summary for staff to review and file—this ensures accuracy and compliance.
The AI captures what's available and flags the record for staff follow-up. This lets you process the appointment while billing resolves coverage.
Yes. The AI sees your full schedule across all providers and books based on availability, patient preferences, and your routing rules (e.g., new patients with Dr. Singh, pediatrics with availability today).
Yes. The AI asks screening questions for allergies, current medications, and past medical history. This information is returned as a structured summary for your clinical staff to review and file in the chart before the first appointment.
The AI sends appointment reminders 24 and 2 hours before the visit via SMS or email. You can also configure automated rebooking for no-shows.
Core Workflow
Patient intake
Intake screening, qualification, and EMR pre-population on every inbound call
Specific Workflow
New patient scheduling
AI-driven new patient appointment booking and record creation
Integration Hub
EMR and EHR integrations
How MedReception syncs appointments, demographics, and intake to Canadian and US EMRs
Next step
AI medical receptionist for Canadian practices
Provincial billing, PIPEDA/PHIPA and the EMRs Canadian clinics run on.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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