Medical Aesthetics
Med spas field dozens of consultation calls monthly asking about services, pricing, and candidacy. An AI receptionist answers these calls, qualifies callers, and books appointments directly into your software—freeing clinical and admin staff from phone duty.
Callers arrive at their consultation already knowing what to expect, pricing, recovery time, and whether they are candidates. Your clinician spends the appointment on the treatment plan, not answering 'What's the downtime?' for the fifth time that day.
AI screens for medical contraindications and clarifies expectations. Callers who aren't ready or aren't candidates learn this on the phone, not after a no-show or canceled appointment.
Staff are freed from reception duty and can focus on revenue-generating activities. Consultation inquiries that would have hit voicemail are now scheduled automatically.
By appointment day, your clinician has a summary of the caller's goals, skin concerns, and any flags. Consultation moves faster because context is already there.
Consultation questions answered in real time
Pricing, process, downtime, candidacy, contraindications—all covered without escalation
Appointment written on call
Caller books immediately; appointment syncs to your med spa software
New client intake captured and returned for review
Goals, skin type, medical history, and medications structured and ready for clinician before appointment
Callback scheduled if needed
Caller needs to check schedule or discuss with partner—AI handles the callback confirmation
You configure the AI with your menu of services. If a caller asks about something outside that menu, the AI politely clarifies what you do offer and redirects to relevant treatments.
You configure contraindication screening—pregnancy, active acne, recent procedures, certain medications. The AI asks these questions and flags concerns. Final clinical decision stays with your clinician.
Yes. You provide pricing, package details, promotions, and package customization rules. The AI quotes accurately and can bundle services on the call.
The AI can offer a consultation callback time, send booking details via text, or schedule a follow-up call for a specific date. No lead is lost to indecision.
Yes. Call logs show which services generate the most inquiry and which questions come up repeatedly. You can use this to refine messaging, pricing, or service mix.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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