Patient Flow
The gap between a new patient finishing their history and actually having an appointment is where migraine clinics lose people. This covers how the call ends in a confirmed booking: real-time schedule access, slot selection, the record created, and the confirmation sent.
A caller who has just spent several minutes on their migraine history and is then asked to wait for a callback has been given a reason to try the next clinic. Offering a real slot at the end of the same call closes that gap.
The AI reads your real-time, EMR-integrated schedule, shows open slots for the requested provider or clinic and confirms availability before booking, so a confirmed slot is a slot that exists.
Name, date of birth, phone, address and contact preference are written to your EMR as the appointment is booked, so there is no demographic re-entry between the call and the visit.
Confirmation goes out by SMS or email during or immediately after the call. The patient has a time in writing rather than a promise that someone will be in touch.
Callers do not hang on waiting for a person to take their details or confirm a time. The whole process finishes in one call, which is what turns a new patient inquiry into a booked first visit.
Complete intake on first call
Chief complaint, migraine history, medications, allergies, and comorbidities captured automatically
New patient record created
Demographics and contact info written to EMR; appointment synced to schedule
No re-entry by staff
Intake data captured on call; AI-structured summary provided to staff for review and filing
Appointment confirmed in real time
Patient books slot during the call and receives SMS/email confirmation
Yes. Once intake is complete the AI presents available slots, the patient confirms a time, and the appointment is written to your schedule and EMR immediately.
It accesses your real-time, EMR-integrated schedule, shows open slots for the requested provider or clinic, and confirms availability before booking.
A confirmation by SMS or email with their appointment, so nothing depends on the patient remembering a time given verbally.
A new patient record with name, date of birth, phone and address, plus the appointment itself. The clinical intake summary is returned separately as a structured, EMR-pasteable note for your staff to review and file.
Member ID, group number and plan name are captured on the call and included in the structured intake summary. Your team verifies coverage and handles any prior authorization before the visit; it does not hold up the booking.
No. Intake and scheduling are part of the same call. Where a medication name is unclear the AI asks for spelling or a description, and complex medication lists are confirmed by staff during new patient verification rather than holding the appointment.
Workflow
Patient intake
Detailed look at how AI captures comprehensive intake data for new and established migraine patients.
Next step
Configured per specialty
What changes between specialties.
Next step
New patient scheduling
How a first-time caller becomes a booked appointment on one call.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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