Patient Flow
New migraine patients need detailed intake but clinics lack capacity for phone screening. MedReception's AI gathers history, symptoms, medication, and allergies—then books the appointment and creates the patient record with demographics automatically.
Your migraine specialist receives a structured intake summary covering onset, frequency, prior treatments, current medications, comorbidities, and insurance. No time wasted gathering baseline history in the exam room.
New patients hear available time slots during the intake call, confirm their appointment, and receive confirmation via SMS or email. The appointment syncs directly to your schedule and EMR.
Name, date of birth, phone, address, and contact preference are captured on the call and written to your EMR. Staff do not re-enter demographic data.
The AI captures insurance details during intake and returns them as part of the structured summary. Your staff verifies coverage and processes prior authorizations before the visit.
Callers do not hang up waiting for a person to take their intake. The AI completes the process in one call, improving new patient conversion.
Complete intake on first call
Chief complaint, migraine history, medications, allergies, and comorbidities captured automatically
New patient record created
Demographics and contact info written to EMR; appointment synced to schedule
No re-entry by staff
Intake data captured on call; AI-structured summary provided to staff for review and filing
Appointment confirmed in real time
Patient books slot during the call and receives SMS/email confirmation
Reason for calling (migraine symptoms, preventive consultation, etc.), onset and duration of current headache, frequency of migraines, age when migraines started, prior migraine treatments and response, current medications (preventive and acute), medication allergies, other medical conditions (hypertension, depression, sleep disorder), family history of migraine, and preferred contact method.
Yes. After intake is complete, the AI presents available appointment slots (filtered by provider availability and patient preference). The patient confirms a time, and the appointment is immediately written to your schedule and EMR.
Insurance details (member ID, group number, plan name) are captured on the call and included in the structured intake summary returned to your staff. Your team verifies coverage and processes prior authorizations before the visit if needed.
The AI accesses your real-time schedule (EMR-integrated). It shows callers open slots for the requested provider or clinic and confirms availability before booking.
Yes. The AI asks for medication name, dosage, frequency, and how long the patient has been taking it. If the name is unclear, the AI asks for spelling or description. Complex medication lists are confirmed by staff during new patient verification.
Demographic data (name, DOB, phone, address) is written directly to your EMR and a new patient record is created. The AI-captured intake summary (history, medications, allergies) is provided as a structured, EMR-pasteable note for your clinical staff to review and file into the chart.
Workflow
Patient intake
Detailed look at how AI captures comprehensive intake data for new and established migraine patients.
Integration
EMR and EHR integrations
New patient records sync automatically to your EMR. See supported platforms and integration details.
Service
After-hours call handling
New migraine patients calling outside business hours are captured with full intake and scheduled for the first available appointment.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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