OB-GYN
OB-GYN practices in Mesa field urgent calls alongside routine scheduling. MedReception's AI receptionist answers every call, captures pregnancy-related intake, routes by provider and urgency, and escalates time-sensitive concerns to your clinical team. HIPAA compliant, verified by Compliancy Group, BAA included.
OB-GYN practices miss calls during peak hours, after hours, and on weekends. Annie answers after-hours; Katie handles day calls. Every inquiry, whether a new patient, an established patient with a concern, or an urgent complication, reaches your team with full context. Patients never reach voicemail.
The AI captures pregnancy status, trimester, chief complaint, relevant medical history, and medications during the call. This information returns as a structured summary your staff can paste into the chart or hand to the provider. No clinical decisions are made by the AI; your team reviews and acts on every detail.
You set the escalation rules. Calls involving bleeding, severe pain, trauma, decreased fetal movement, or other critical flags route immediately to your on-call provider. Routine scheduling and new patient questions flow to your scheduler. Triage happens in seconds; your clinicians always decide.
Appointments book directly into your EMR. Patient demographics write to the chart. Medical history, intake forms, and call summaries are captured and returned to your staff for review and filing. The AI never writes clinical notes or makes chart changes; your team controls what goes into the record.
MedReception is built per client, not plug-and-play. If you switch EMRs, your AI receptionist comes with you. Your onboarding team configures OB-GYN-specific workflows, and you get free lifetime edits and optimization, no renegotiation, no setup fee on managed plans.
Every call answered
Day, night, weekends, holidays, no voicemail dead ends or missed new patients
Urgent calls escalated
Bleeding, pain, trauma, and other red flags route to your on-call provider by your rules
Structured intake captured
Pregnancy status, chief complaint, medical history, and medications returned as EMR-pasteable summaries
13+ EMR integrations
Appointments and patient demographics write directly to your system; no manual re-entry
You define escalation rules during setup. Calls mentioning bleeding, severe abdominal or pelvic pain, decreased fetal movement, trauma, or other critical concerns route immediately to your on-call provider. The AI does not diagnose or make clinical decisions; it captures the call details and escalates by your protocol. Your clinician always decides the response.
The AI records pregnancy-related intake: trimester, chief complaint, relevant medical history, current medications, and urgency flags. This information is returned as a structured, EMR-pasteable summary. Your staff reviews it, files it in the chart, and hands it to the provider. Insurance information and photo ID are captured separately and returned to your team for manual entry. The AI never writes clinical content to the patient record; your team controls what goes into the chart.
Yes, if you use athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, or Nextech. Appointments and patient demographics (name, DOB, phone) sync directly. If you use a different EMR, Katie still answers every call and captures all intake; your staff enters the booking. Custom integration available: want MedReception integrated with your EMR? We build custom EHR integrations; book a demo and we will scope yours.
Launch takes about one week from signup. Your EHR connection and practice phone number are ready in 1 to 3 days. Registering the number for patient texting takes about 5 business days. Your white-glove onboarding team configures OB-GYN-specific workflows during that week.
Your AI receptionist is EMR-independent and portable. If you move to a different practice management system, MedReception moves with you. Your workflows, scripts, and escalation rules are preserved. You get free lifetime edits and optimization, so there is no renegotiation or re-setup fee.
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