Multi-Location
AdvancedMD practices with multiple locations use MedReception AI to field calls across all sites from a single system. Callers reach the right office instantly. Your staff reviews structured intake summaries and enters them into AdvancedMD themselves.
One phone number or line receives calls for all your AdvancedMD locations. You set routing rules per office: business hours, after-hours escalation contacts, and which providers handle urgent calls at each site. Callers never wait on hold between locations.
The AI gathers patient name, reason for visit, insurance details, and medical history on every call. You receive a structured, EMR-pasteable summary. Your staff reviews it and enters the details into AdvancedMD at the appropriate location. No data loss, full clinical control.
Your team confirms appointments and enters them into each location's AdvancedMD calendar. Callers know which office they're booked at. Staff sees all scheduling requests in one place and distributes them by location and provider availability.
MedReception AI is built per client, not templated. We learn your locations, staffing, and AdvancedMD setup during onboarding. Routing, escalation, and call handling rules are tuned to each office. Lifetime free edits mean your setup evolves as your practice grows.
Every call answered
Day or night, across all locations, no missed calls or voicemail dead ends
Urgent calls escalated
Your rules route emergencies and high-priority callers to the right contact at each site
Structured intake captured
Patient details, medical history, and insurance information returned as summaries your staff enters into AdvancedMD
EMR-independent and portable
Works alongside AdvancedMD and other systems; switch EMRs without rebuilding your AI
No. The AI captures appointment requests and returns them as a structured summary. Your staff reviews the summary and enters the appointment into the correct location's AdvancedMD calendar. This keeps clinical control with your team and ensures every booking is verified.
Callers tell the AI which location they need, or the AI offers options based on availability and your routing rules. You set hours, escalation contacts, and urgency thresholds per location. The caller stays on the line with the AI; no transfers between offices.
Yes. Your dashboard shows calls received at each location, and every intake summary is tagged by office. Your staff accesses summaries in the MedReception portal and files them into AdvancedMD as needed.
MedReception AI is EMR-independent. You can use it across locations on different systems. Intake summaries are portable and formatted for any EMR. Works alongside AdvancedMD scheduling if needed.
All calls are handled inside MedReception, which is HIPAA compliant (verified by Compliancy Group) and signs a BAA. Patient details, medical history, and insurance information are captured on each call and returned as structured summaries. Your staff reviews and files them into AdvancedMD at the appropriate location. Data is never written to AdvancedMD by the AI.
Enterprise Operations
AI Receptionist for Multi-Office Medical Groups & Branches
Manage calls, scheduling, and patient intake across multiple office locations from a single AI platform.
Technical Architecture
EHR Integration for AI Booking Systems: How It Works
How two-way sync keeps availability honest, pre-populates returning patients from the chart, and keeps every booking encrypted and audit-ready.
Setup
AI Receptionist + Greenway: How Handoff Works
MedReception AI captures caller information, appointment requests, and medical history during the call and returns a structured, copy-paste-ready…
Related
InTouchNow AI Receptionist Alternative
InTouchNow serves UK NHS and GP practices.
Related
Multi-Location Sleep Medicine Reception Coordination
Centralized AI reception for sleep labs, clinics, and home sleep programs across multiple locations.
Related
AI Answering Service for Multi-Location Dermatology Groups
Manage calls across multiple dermatology locations with one AI system.
Next step
AI receptionist for AdvancedMD
How the receptionist works alongside AdvancedMD.
Next step
Front desk workload
Where front-desk time actually goes.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
