EHR Integration
How the AI receptionist connects to AdvancedMD — availability, bookings and demographics, with everything else handed to staff.
Staff no longer context-switch between phone systems, booking tools, and EHR. Patient calls flow directly into AdvancedMD without data silos.
AI books appointments only into slots that exist in your live AdvancedMD calendar, eliminating double-bookings and coordination delays.
New patient intake questions are pre-populated in the EHR from AI conversations, saving intake staff time and reducing data entry errors.
Every call, message, and decision is logged within AdvancedMD for regulatory compliance, quality assurance, and liability protection.
Real-time schedule synchronization
Calendar updates reflected during incoming calls
HIPAA-aware by design
Encryption, audit logs, and access controls built in
Structured patient data capture
Intake information formatted for immediate EHR ingestion
MedReception integrates via AdvancedMD's API using secure OAuth authentication. When a call arrives, the AI queries your live schedule, sees available appointment slots, and confirms bookings directly into your system.
No. The AI receptionist works alongside your existing AdvancedMD setup. You control what calls are routed to AI (after-hours, high-volume periods, specific call types) and what goes to your staff. Both systems can coexist.
The AI recognizes returning patients by phone number, pulls their existing record from AdvancedMD, and uses that context to personalize the call. New information collected during the call updates their chart automatically.
Yes. All data exchanged between AI and AdvancedMD is encrypted in transit and at rest. Access is logged, and no data is stored outside your authorized systems. Full HIPAA compliance is maintained.
AdvancedMD integration typically takes 3–6 weeks. We handle credential setup, API configuration, and testing. Your IT team can monitor the integration process and approve credentials.
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