New Patient Workflow
When a new patient calls, the AI gathers their name, DOB, phone, and reason for visit on the call, then writes demographics (name, DOB, phone, address) to Accuro. Medical history, allergies, medications, and insurance details are captured as a structured summary for staff to review and file.
Name, DOB, phone, address write to Accuro from the intake call. Your clinician sits down to a chart with demographics complete, not blank.
Instead of reading a patient's name and birthday off a voicemail or message, the AI captured it on the call and wrote it to Accuro. Staff review, not re-enter.
Insurance cards, prior surgeries, allergies, and medications are noted during the call and returned as a structured summary. Staff verifies and files these into the chart at their desk, not rushed during check-in.
New patient demographics written to Accuro
Name, DOB, phone number, and contact info from the intake call
Medical history captured as structured text
Chief complaint, allergies, prior surgeries, and medications returned for staff review and filing
Insurance details collected and handed to staff
Captured on the call, stored in the patient portal, and flagged for verification
Phone-call data entry handled by AI
Staff verifies and files summaries into Accuro
Name, date of birth, phone number, and mailing address write directly to Accuro after the call. This creates or updates the patient record so it's ready for the clinician.
The AI captures insurance details on the call (carrier name, member ID, group number). This is returned as a structured summary in your patient portal and flagged for your billing staff to verify and file in Accuro.
No. The AI gathers contact info and chief complaint on the phone. Medical history, allergies, medication lists, and other clinical details are captured and returned as a structured summary. Your staff reviews and enters these into Accuro's forms at their desk.
Yes. It can ask open-ended questions like 'Have you had any surgeries?' or 'Do you take any medications?' The patient's answers are transcribed and returned as text for your staff to review and file.
The AI can offer both—an intake call or a self-service form link. Either way, demographics and summaries flow to your team. Many patients prefer the phone call because it's faster than typing.
Workflow Hub
Patient intake
How AI captures structured medical history and demographics on the phone call.
EMR Integration
AI receptionist for Accuro
Accuro-native integration with appointment sync and patient demographics write-back.
Workflow
New patient scheduling
How AI handles new patient calls and gets them on the schedule.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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