MedReception AI · Client App Guide

Roles And Permissions

How access should be scoped in the client app: minimum necessary, auditability, and safe escalation.

Client-only note

The app requires a login issued during onboarding. If you do not have access yet, start with Can’t Log In and then route the request through Support.

Principles

For security and compliance posture, use the Security and Compliance sections on the website.

Night coverage with guardrails.

After-Hours

How the client app supports after-hours coverage: urgent alerts, summaries, and clear escalation.

Fast and traceable.

Escalations

How escalations should behave in healthcare workflows: fast, auditable, and aligned to your policy.

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