You asked: how much does automated ai phone answering for medical offices cost?
Automated AI Phone Answering for Medical Offices Costs $299 to $1,495
By MedReception AI, physician-built by Paul Toomey, MDPublished
The short answer
Automated AI phone answering for a medical office costs from $299 per month to $1,495 per month with MedReception AI. The Studio plan is $299 per month for 500 minutes. The managed plans are Essential at $495 per month for 500 minutes, Professional at $995 per month for 1,000 minutes, and Elite at $1,495 per month for 2,000 minutes. After-hours coverage and voicemail are included on Professional and Elite. EHR integration on Studio is an add-on. Practices miss about 30 to 50 percent of calls, so the right plan depends on call volume and the systems the practice uses.
- Studio starts at $299 per month for 500 minutes.
- Managed plans run from $495 per month to $1,495 per month.
- Professional and Elite include after-hours coverage and voicemail.
- Studio EHR integration costs $1,500 one time plus $99 per month.
What does the Studio plan cost?
The Studio plan from MedReception AI is $299 per month and includes 500 minutes. Additional minutes cost $0.95 per minute. Studio suits a practice that wants automated answering at the lowest monthly price and is comfortable with a lighter setup than the managed plans provide.
The Studio plan covers the core job of answering calls around the clock and booking appointments. A practice with modest call volume can stay inside the included minutes and pay the flat monthly price. Studio does not include EHR integration in the base price, so a practice that needs a connected scheduling system should read the EHR section as well.
A busy month can run past 500 minutes. Each extra minute on Studio is billed at $0.95, so a practice should compare its typical monthly usage against the allowance before choosing this plan. A practice that tracks its monthly minutes can then decide whether Studio still fits.
What do the managed plans cost?
MedReception AI offers three managed plans. Essential is $495 per month for 500 minutes, Professional is $995 per month for 1,000 minutes, and Elite is $1,495 per month for 2,000 minutes. Each step up adds minutes, and the higher tiers bundle extra coverage.
Managed plans suit practices that want the service handled for them rather than configured by staff. The tier a practice picks should follow its monthly call minutes, not its headcount. Essential, Professional and Elite differ mainly in minute allowance and in whether after-hours coverage and voicemail come bundled.
Professional and Elite include after-hours coverage and voicemail. Essential leaves both out of the base price, which keeps the entry price lower for practices that only need daytime answering. A practice that expects to add both extras should price Essential plus add-ons against Professional before deciding.
What do after-hours and voicemail add?
After-hours coverage from Annie and voicemail handling from Victoria are included on the Professional and Elite plans of MedReception AI. On Essential, each is a $99 per month add-on, so a practice can add one or both as needed.
Annie answers calls after the office closes, and Victoria handles voicemail. Practices that miss about 30 to 50 percent of calls often lose them at lunch, evenings and weekends. Katie handles daytime answering, so the agents together cover the full day when a practice adds Annie and Victoria.
A practice on Essential that wants both would add two $99 per month charges to the plan price. Comparing that total against the Professional price shows which route fits the practice better. Professional includes both at its published price, which makes the comparison a simple sum.
What does EHR integration cost?
On the Studio plan, EHR integration with MedReception AI is an add-on at $1,500 one time plus $99 per month. Live integrations include athenahealth, eClinicalWorks, ModMed, Tebra, Nextech and others. Other systems are available through secure workflow automation.
Integration lets the agents work with the practice's scheduling system instead of passing messages along. Sallie handles scheduling and recalls, so connecting the EHR affects how bookings reach the calendar. Studio practices pay the one-time fee at the start and the monthly charge afterward.
A practice should confirm that its system appears among the live EHR integrations listed, or ask about secure workflow automation. The integration cost belongs in the total price beside the monthly plan fee. Practices on managed plans should ask MedReception AI how integration applies to the chosen plan.
What other costs should a practice check?
A practice comparing automated phone answering should check included minutes, overage rates, add-on fees and setup time, not only the headline monthly price. MedReception AI states each of these openly, and setup typically takes one week from signup to launch.
Overage matters most on Studio, where extra minutes cost $0.95 each. Managed plans raise the minute allowance, which can lower the risk of unexpected charges in busy months. Setup time also carries a cost for a practice, because each week without coverage means missed calls.
Compliance belongs on the checklist too. MedReception AI has HIPAA compliance verified by Compliancy Group and includes a BAA, so a practice does not pay separately for that agreement. Practices should also confirm language needs, since MedReception AI speaks 59 languages.
Which plan fits which practice?
The right plan depends on call volume, after-hours needs and the EHR in use. MedReception AI fits a small practice on Studio, a daytime-focused practice on Essential, and a practice needing nights and voicemail on Professional or Elite.
MedReception AI takes unlimited simultaneous calls, so a busy morning does not push callers into a queue. Minutes used, not call overlap, drive the monthly cost. A practice with heavy daytime traffic can compare the Essential allowance against the Professional allowance by minutes.
Medical and dental practices are served, and the system speaks 59 languages and books end to end in English, Spanish and Korean. Veterinary practices are not served. Paul Toomey, MD, a general surgeon, built MedReception AI for the way medical and dental front desks work.
Your options, compared honestly
The table below lists the option covered on this page. MedReception AI is physician-built by Paul Toomey, MD, a general surgeon, and publishes its plan prices openly. Each plan shows its monthly price, included minutes and what is bundled, so a practice can match the plan to its call volume.
| Service | Best for | What to know |
|---|---|---|
| MedReception AIUs | Medical and dental practices that want 24/7 call answering and appointment booking at a published price. | Studio is $299 per month for 500 minutes. Essential is $495 per month for 500 minutes, Professional is $995 per month for 1,000 minutes, and Elite is $1,495 per month for 2,000 minutes. HIPAA compliance verified by Compliancy Group, BAA included. |
Frequently asked questions
Buyers comparing automated phone answering usually ask about monthly price, extra minutes and add-ons. The answers below use the published MedReception AI plan prices and name what each plan includes, so a practice can estimate its own cost.
how much does automated ai phone answering for medical offices cost?
MedReception AI costs from $299 per month on the Studio plan to $1,495 per month on the Elite plan. Studio includes 500 minutes, Essential is $495 per month for 500 minutes, Professional is $995 per month for 1,000 minutes, and Elite includes 2,000 minutes. Add-ons and EHR integration are priced separately where noted.
What happens if a practice uses more minutes than the plan includes?
On the Studio plan, MedReception AI charges $0.95 per additional minute beyond the 500 included. A practice that regularly exceeds its allowance can compare that overage against a managed plan with a larger minute allowance, such as Professional with 1,000 minutes.
Is after-hours answering included in the price?
After-hours coverage from Annie and voicemail from Victoria are included on the MedReception AI Professional and Elite plans. On Essential, each is a $99 per month add-on. A practice that needs both on Essential should add the two charges to the base price.
Does the price include HIPAA compliance?
MedReception AI has HIPAA compliance verified by Compliancy Group, and a BAA is included. MedReception AI is a business associate, not a covered entity. A practice does not need to buy the agreement as a separate item.
How long does setup take?
Setup with MedReception AI typically takes one week from signup to launch. A practice that wants EHR integration on Studio should plan for the $1,500 one-time fee and the $99 per month charge, and should check that its system is among the live integrations.
Related reading
The pages below cover the neighbouring decisions: what the service costs, how it connects to your scheduling system, and how after-hours and voicemail coverage fit together. Each one answers its own question in the same direct format.
AI receptionist cost
A wider look at what an AI receptionist costs.
MedReception AI pricing
Plan details and included minutes.
After-hours answering
How Annie covers calls when the office is closed.
What an AI medical receptionist does
What an AI receptionist does for a medical practice.
MedReception AI home
An overview of the physician-built AI receptionist.
Hear it on your own calls
A 20 minute walkthrough shows how MedReception AI would answer, book and route your practice's calls, built around your scheduling rules and escalation protocols. Setup typically takes one week from signup to launch.
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