Abandonment rate
3.2%
Insights · Telephony data
Medical Call Analytics
MedReception AI turns every inbound call into structured data so you can measure staffing savings, conversion, and experience trends.
Average handle time
1.4m
Calls routed automatically
92%
CSAT
4.9/5
Actionable dashboards
Export call summaries, filter by provider, and monitor hold-time slippage before it affects patient satisfaction. Every insight is paired with recommendations so your team can close the feedback loop fast.
Signal flow to the answering service
Feed analytics into your call-type playbooks and operations runbooks so every spike, after-hours hit, and missed call is addressed.