List required capabilities
- •Concurrent calls, language coverage, EMR integrations, security requirements.
- •Note optional add-ons like specialty scripting or deep analytics.
Finance KPI•Finance & ROI
Typical AI Reception Platform Cost
Packages the annual price tag finance teams can expect for a modern AI reception platform, including support.
Use this KPI when procurement demands benchmarks before issuing an RFP. It aggregates the most common pricing profiles so stakeholders know whether proposals land in-market.
Single-site clinics
$14k–$18k/yr
2–3 concurrent lines, English only.
Multi-site groups
$22k–$32k/yr
Higher concurrency + bilingual + EMR automations.
Compare vendor proposals
- •Normalize for concurrency and usage minutes.
- •Flag hidden fees (per-call, per-text, per-integration) for finance.
Assumptions
What this KPI assumes
Direct contract
Pricing excludes reseller markups.
Standard support
Includes success manager and quarterly roadmap reviews.
Supporting proofs
Share with finance + ops partners
Need an RFP benchmark?
We’ll produce a tailored pricing brief with low/median/high ranges for your practice size.