Patient Intake
New and returning vertigo patients provide symptom history, onset details, and associated complaints during their first call. AI records this as a structured summary for your staff to review and file, reducing intake form delays.
By the time the patient arrives or speaks to the clinician, your team has a complete symptom history, prior episode details, and medication list. Chair time is spent on examination and management, not data collection.
AI captures the same information from every vertigo caller using your clinic's intake template. No details are missed, and the summary is structured for easy chart entry by your staff.
Patients don't fill out lengthy intake forms in the waiting room. The AI-captured summary serves as your intake record, which staff review, verify, and file into the chart.
The AI asks about head trauma, sudden onset, vision changes, hearing loss, and recent falls. Your staff reviews these flags before the patient is seen.
Structured intake
Symptom onset, duration, triggers, and associated complaints captured on the call
EMR-ready summary
Returned to your staff as a structured, pasteable record for review and filing
Staff review and file
Clinical documentation is saved by your team, maintaining accountability
Named EMR integrations
athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, and others
The AI asks about room-spinning sensation, duration of episodes, triggers (head movement, position change, activity), associated nausea or vomiting, hearing changes, tinnitus, prior episodes, head injury, and functional impact (walking, work, driving). Your clinic customizes the intake questions during setup.
No. The AI captures the intake information and returns it as a structured summary. Your staff review, verify, and file the summary into the chart. This ensures accuracy and clinical oversight.
Yes. The system looks up the caller's phone number in your EMR. If they are an existing patient, their prior vertigo visits, imaging, and diagnoses are displayed. New callers' demographics and phone number are synced to create a new patient record; the intake summary is returned for staff to review and file.
The AI can capture basic information (name, phone, reason for call, urgency level) and schedule the patient for an appointment. A more complete intake can be gathered during the visit or via a follow-up call before the appointment.
All calls are encrypted, retained securely, and compliant with HIPAA. The system has a BAA in place. Your staff controls data retention and deletion policies.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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