Technical
Stockton practices use many different EMRs. AI receptionist works alongside your chart, syncs appointments and new patient demographics, and returns intake summaries for staff review, no duplicate data entry.
Patient spoke to AI, booked appointment, and gave demographics. Appointment and patient name sync to your EMR. Your staff confirms, not re-types.
Using eClinicalWorks, athenahealth, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, or another platform? The AI receptionist works alongside your system. You don't have to switch EMRs to adopt AI reception.
Structured notes on chief complaint, medical history, medications, and allergies are captured on the call and returned as a summary. Your clinician reads, validates, and files, not starting from scratch.
Insurance information is captured and returned as a summary for your staff. Your billing team reviews it and enters it into your system. You keep control of billing and verification.
Named EMR platforms supported
athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, and others
Appointment data synced
Bookings and new patient demographics (name, DOB, phone) flow to your schedule; staff confirms
New patient charts created
Demographics (name, DOB, phone) sync to your EMR; staff confirms before care
Structured intake returned
Chief complaint, history, and allergies as EMR-ready summary for staff review and filing
MedReception integrates with named platforms: athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, and Office Ally. If you're unsure, ask your implementation team.
We can discuss custom integration options. Most EMRs expose an API that allows third-party appointment and demographic sync. Your IT team and MedReception can explore possibilities.
No. The AI captures and returns a structured summary of the call, chief complaint, history, medications, allergies. Your staff reviews the summary, confirms accuracy, and files it or authors a clinical note. You control what goes into the permanent record.
Insurance details are captured on the call and returned as a structured summary. Your billing team reviews it, enters it into your practice management or billing system, and verifies coverage. You control what gets processed.
Named EMR integrations typically take 1 to 6 weeks depending on the platform (athenahealth and eClinicalWorks often 1 to 3 weeks; others 3 to 6 weeks). Your EMR vendor usually provides API credentials and documentation. MedReception's technical team handles the setup and testing.
Yes. All calls are encrypted, and patient data synced to your EMR is transmitted securely. Data is never stored on shared third-party servers. Your EMR remains the single source of truth for your patient records.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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