Ultrasound Scheduling
Dating, NT and anatomy scans each have a week range, and the sonographer is not on the physician's template. Scheduling that respects both constraints.
Nuchal translucency measurement is performed in the 11 to 14 week range and the second-trimester anatomy survey is offered at 18 to 22 weeks. Those are ranges, not preferences, and a scan pushed two weeks in a busy ultrasound schedule can land outside the one it belonged to. Scheduling logic that calculates weeks first and offers dates second treats the window as the binding constraint, which is how your sonographers already think about it.
Ultrasound capacity is the scarcest resource in most obstetric offices and it lives on its own template with its own hours, its own rooms and a fixed number of trained sonographers. A booking flow that only looks at provider availability produces confirmations that the ultrasound schedule cannot honour, and the office finds out when the patient arrives. Booking against the resource that actually performs the study removes that failure.
When a scarce ultrasound slot opens the same morning, the value of filling it is far higher than the average clinic slot, and the patients who most want it are the ones whose window is closing. Cancellations feed a backfill list your practice defines, and outbound offers go out in the caller's preferred language without anyone stepping off the front desk to make them.
Referred and self-pay scan requests are the ones most likely to reach the office as a fragment: a patient with a paper order she cannot describe, or a fax with no phone follow-up. Capturing the referring practice, the stated indication, the coverage position and the document location in one structured record is what lets your staff verify the order before the appointment rather than at the door.
Booked inside the window
Only dates within the gestational range your protocol sets for that study are offered
Unlimited concurrent calls
A scan booking never queues behind the rest of the morning's obstetric call volume
HIPAA BAA included
Dating, order and identifier data encrypted with AES-256 at rest and TLS in transit
It knows yours. During setup you supply each scan type, the week range your practice works to, the duration, the resource it consumes and any preparation instructions. Practices differ on first-trimester scanning, on how early they date, and on which studies they keep in house, so none of it is assumed.
From the estimated due date already on your record where an integration exposes it, or from the date the caller gives. It does the arithmetic; it does not establish dating. If the caller is unsure, or the record and the caller disagree, the booking is flagged for your staff instead of being placed on a number the system guessed at.
The call escalates on the path you define, with the window, the current gestational age and the callback number attached, so a human can decide whether to overbook, add a session or use another site. The system does not resolve it by offering a date outside the range, which is the specific failure this workflow exists to prevent.
Yes. The referring practice, ordering clinician, stated indication, and coverage or self-pay position are captured as structured fields and routed to whoever verifies outside orders. Nothing about the clinical appropriateness of the order is assessed on the call.
By whatever policy you write. Many practices decline non-medical imaging outright, some allow an add-on under defined conditions, and some redirect. The system states your position in your wording and routes the request if the caller wants to discuss it, rather than negotiating or implying that a medically indicated scan can be moved up for a non-medical reason.
Where your platform supports it. Direct scheduling is live and currently deployed on a number of systems, available through API or FHIR on others, and available through secure workflow automation where no suitable interface exists. Custom integration is available for unusual configurations, and your schedule remains the source of truth in every case.
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The visit schedule the scan windows sit inside, and what happens when a prenatal visit is missed.
Multi-site
Multi-Location Scheduling for OB/GYN Practices
Routing by what the visit needs when only some offices have an ultrasound room and a sonographer.
Recovery
No-Show and Waitlist Backfill for OB/GYN Practices
Refilling a scarce scan slot the same day instead of writing it off.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.