EHR Integration
Manage appointments across multiple practice locations with a single AI receptionist, unified EHR, and intelligent routing to the right provider at the right office.
Callers don't choose a location—the AI intelligently routes to the right provider and office based on availability, specialty, and patient need. Fewer transfers, better experience.
All locations share the same EHR. The AI sees the full patient history across offices, improving continuity of care and reducing duplicate data entry.
Each office can have custom hours, intake forms, billing codes, and on-call protocols. The AI respects these variations automatically.
Urgent calls route to the correct on-call protocol for the patient's preferred location or nearest office—no patient reaching the wrong answering service.
As you add locations, the AI scales without additional setup. New providers are added to the system and immediately available for scheduling.
Single AI for All Locations
One system, multiple offices, unified scheduling
Unified EHR Visibility
Patient history and appointments synced across all locations
Intelligent Provider Routing
Appointments booked with the right provider at the right office
Location-Specific Protocols
Each branch can have custom hours, intake, and on-call rules
No Patient Re-Routing
Fewer transfers, faster bookings, better patient experience
The AI asks which location or provider the patient prefers, then checks real-time availability across all offices. It recommends the best option (closest location, soonest appointment, preferred provider) and books there. Patients can override the recommendation.
Yes. Each location can have custom intake questionnaires, appointment types, billing codes, and fee schedules. The AI captures these as structured summaries for staff review and filing, based on location and appointment type.
The AI can filter by provider name and location. If the patient's preferred provider is not available, the AI suggests alternatives or places the patient on a callback list for that specific provider.
You define after-hours protocols per location. For example, the urgent line for Location A might be different from Location B. The AI routes the call to the correct protocol based on which location the patient calls or prefers.
No. Most practices use a single shared EHR with location tags. The AI books appointments and creates new patient records to the correct location record in your unified EHR.
Yes. Adding a new location is straightforward—configure the location's hours, providers, appointment types, and protocols in the system. The AI automatically includes it in scheduling and routing logic.
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