ModMed + Intake
MedReception conducts structured new patient intake on the call—insurance, medical history, medications, allergies—and returns it as an EMR-ready summary your staff files into ModMed in seconds.
While booking their appointment, the AI gathers insurance, medical history, and allergies. Your staff no longer needs a separate intake phone call or paper form.
Structured intake captures allergies, medications, and medical history in a consistent format. Staff review the summary and file it; nothing is lost or forgotten.
Your front desk spends seconds filing a summary instead of minutes re-typing or scanning forms. ModMed's chart starts complete.
The AI documents insurance information on the call. Your billing team has it in hand before the patient arrives, reducing claim delays and denials.
Structured intake
Insurance, medical history, allergies, medications captured and formatted for ModMed
Demographics capture
Name, date of birth, phone number captured and ready to file into ModMed
Staff review and file
Intake summaries formatted for one-step filing into the patient chart
HIPAA-compliant capture
All PHI handled securely and stored per compliance requirements
The AI asks for insurance carrier and member ID, reason for visit, medical history, current medications, allergies, emergency contact, and any prior authorizations needed. The questions adapt based on your practice's intake requirements and clinical workflow.
Insurance details are captured on the call and returned in the intake summary. Your staff stores the information in ModMed's insurance section. The data does not auto-populate the chart; your team reviews and files it to ensure accuracy.
The AI can capture what the patient knows (employer, plan name) and note that the card will be verified at check-in. Your staff follows up with the patient to get the full ID before the appointment.
Yes. If your practice has multiple ModMed instances or clinics, MedReception routes new patient calls to the correct location and returns intake data ready to file at the right ModMed site.
The AI-captured summary is a starting point. Your staff reviews it, confirms accuracy, and files it into ModMed. This reduces manual data entry and ensures your ModMed records are complete and accurate.
Core Workflow
Patient intake
See how AI captures and organizes intake data during the call for faster chart creation.
ModMed Integration
AI receptionist for ModMed
MedReception answers calls and syncs appointments and new patient data directly into ModMed.
Workflow
New patient scheduling
Learn how AI books new patient appointments and captures intake simultaneously.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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