ModMed Integration
Replace ModMed intake forms with AI phone intake. MedReception captures chief complaint, symptoms, medications, allergies, and insurance info during the call, returns structured data for staff review, and syncs demographics to ModMed automatically.
Patient information is captured during the booking call, not during check-in. Your front desk has more time for verification, insurance, and workflow, not data entry.
AI doesn't mishear or skip fields. The system asks clarifying questions in real time if answers are unclear. Intake summary is structured, not fragmented notes.
Caller provides insurance during the call. Your staff verifies coverage and eligibility before the visit instead of scrambling at check-in.
Intake summary is returned to staff and clinician for review. They can flag inconsistencies, ask for clarification, and decide what goes into the ModMed chart. AI doesn't bypass clinical oversight.
Structured intake captured
Chief complaint, symptoms, history, medications, allergies, and insurance collected during call
Demographics synced to ModMed
New patient records created instantly; existing records updated with structured summary for staff review and filing
Insurance info collected
Carrier, member ID, group number captured on call for staff verification and entry
Ready-to-file summary
Clinical and demographic data returned in clean, structured format for staff review
No. The AI captures intake during the call and returns it as a structured summary. Your staff reviews it and decides what goes into the ModMed chart. This keeps clinical documentation accurate and under your control.
MedReception is configured for your specialty and EHR. For ModMed Ortho, the AI asks about injury type, location, and onset. For ModMed Pain, it asks about pain location, severity, and prior treatments. For ModMed Podiatry, it asks about foot/ankle symptoms. You define the questions.
The AI can offer to collect it later or mark it for your staff to request. Insurance info captured on the call is optional; it's handed to staff for verification before the visit regardless.
Yes. The AI asks, clarifies spelling and dosages, and flags anything it's unsure about in the summary. Your staff and clinician review before filing to ensure accuracy.
It can. Patients still have the option to fill out a form at check-in if your workflow requires it, but most information is already captured and verified from the call. Forms become a verification step, not data collection.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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