Operations

Capture migraine history and book new patients in a single call — no callback or manual forms

New migraine patients call in and immediately provide headache history, medication trials, and family background. Appointment confirmation and demographics sync to your EMR; your staff review the structured intake summary and file clinical details.

New patient calls trigger structured migraine intake: onset pattern, frequency, triggers, prior medications and responses, imaging history, family history, current preventive therapy
Appointment availability is checked and booking confirmed during the initial call; no 'we'll call you back' delays
New patient demographics (name, DOB, phone, address) and appointment sync directly to EMR; insurance details and ID documents uploaded to secure patient portal for staff verification
Intake summary — medication list, symptom patterns, prior testing — is returned as structured text for your clinician to review and file into the chart
Reduces phone hold time for front desk and eliminates second-call confirmations or callback tag-alongs
Referral patients from other providers are flagged; referring details and urgency notes are preserved

How it pays back

New Patient Books on First Call

No 'call us back' or 'we need to check our schedule.' The AI confirms availability and schedules the appointment while the patient is on the line. Appointment and demographics instantly in your EMR.

Complete Migraine History Captured Without Duplication

Medication trials, triggers, imaging results, and family history are recorded during intake. Structured summary is ready for your clinician's review — staff don't re-enter data or wait for handwritten forms.

Front Desk Staff Freed for Clinical Coordination

Your team is no longer typing new patient forms or fielding 'when will you have an opening' calls. They focus on verifying insurance, preparing charts, and coordinating care logistics.

Insurance and ID Verified Asynchronously

Photos of insurance cards and driver's licenses are uploaded to the patient portal during or after the call. Staff verify at their pace; appointment is already in the system.

Complete migraine intake in one call

History, triggers, medication trials, imaging, and family background captured without callback

Appointment confirmed instantly

New patient scheduled and demographics synced to EMR before call ends

Structured clinical summary for review

Medication list, symptoms, and prior testing prepared for clinician filing — no manual transcription

Insurance uploaded asynchronously

Secure portal upload; staff verification outside the call flow

Frequently asked questions

If a new patient doesn't have their medical history available during the call, what happens?

The AI captures what the patient knows and marks incomplete fields. The intake summary flags missing data (e.g., 'imaging history not available') so your staff can request records from the patient's prior provider or notify the patient before the appointment.

How does the system handle new patients who aren't sure which neurologist they want to see or what type of appointment?

The AI asks clarifying questions: 'Is this your first visit for migraine?' or 'Were you referred by your primary care doctor?' Based on responses, it recommends appropriate appointment type (new patient consultation, urgent evaluation) and confirms the selection before booking.

Does the new patient have to upload their insurance card during the call?

No. Insurance information is captured (plan name, member ID if known) during the call or uploaded to the patient portal afterward. Your staff verify the details before or after the appointment — the patient's booking and demographic entry to the EMR happen immediately.

What if the practice is fully booked when a new patient calls?

The AI informs the patient of the next available opening and confirms whether they want to book or be placed on a waitlist. For urgent new patients (severe frequency or recent symptom change), the AI can flag the call for your staff to find an urgent slot or refer to urgent care if appropriate.

Can the new patient intake summary be exported or sent to the patient's previous neurologist for continuity?

The intake summary is structured and ready for your staff to include in referral letters or prior-records requests to other providers. It's not automatically sent, but its format makes it easy for your team to incorporate into formal handoff correspondence.