Patient Intake
Replace paper intake forms with phone-based structured questions. The AI captures migraine history, triggers, medication list, and comorbidities during the call; results are returned as a chart-ready summary for staff review and filing.
Phone-based intake means patients can answer questions at their own pace from home, on the phone, during or just before their appointment. No sitting room delays; better experience.
The AI asks open-ended and clarifying questions. A paper form says 'migraine frequency: ___.' The AI asks 'How many migraines per month?' and when the patient says '3 to 5,' the AI clarifies whether that's episodic or chronic daily. The result is a complete picture.
The clinician sees a structured summary of triggers, comorbidities, prior treatments, and medication history before the patient sits down. The first 5 minutes of the visit aren't spent repeating intake questions.
The AI flags hormone-related patterns, caffeine dependency, sleep issues, and stress factors. Your clinician doesn't have to dig for these details during a busy appointment.
Patient types in their own information on a form, then staff re-enters it into the EMR. Phone intake means the AI captures directly; staff reviews one structured summary and files it. One data entry, less error.
The clinician supplements the AI intake summary with exam findings and treatment plan. Less chart time after the patient leaves.
Structured capture
Pain severity, triggers, medications, comorbidities—all captured in consistent format during the call
Chart-ready summary
Clinician reviews one formatted block—no transcript to parse, no re-entry by staff
Trigger profile documented
Hormone, caffeine, sleep, stress, and environmental patterns captured for clinical insight
Prior treatment history
What worked, what failed, side effects, and prior ER visits all on record before the visit
Typically 24 hours before the appointment (via outbound call or patient-initiated call). Some practices do it during check-in while the patient is in the waiting room. You set the timing and whether it's optional or required.
The AI leaves a message with a callback link or scheduling option. If the patient doesn't call back, your staff can still see that the intake was attempted. The clinician may do a brief intake at the start of the visit.
No. The AI only asks questions and captures information. Diagnosis, imaging recommendations, and treatment decisions are entirely the clinician's responsibility. The AI summary is raw data for the clinician to review and act on.
The AI is trained to capture open-ended answers and note them verbatim in the summary. Your staff can review anything unclear or non-standard and clarify with the patient or clinician before filing.
Yes. The AI asks about known drug allergies, reactions to migraine medications (triptans, NSAIDs, antiemetics), and any medications contraindicated for the patient. This is flagged in the summary for clinician review.
Yes. The intake call can be scheduled before or as part of the telehealth appointment. The clinician has the structured summary available during the video call.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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